Universal Banker

LS Solutions; Cary (NC); On-site; USD 32,000 - 36,000; Full time

Job summary

LS Solutions is seeking a customer-focused Teller to support daily banking operations in Cary, NC. You will handle deposits, withdrawals, and account setup while delivering responsive service and accurate financial processing.

The role emphasizes consultative client support, cross-selling opportunities, and adherence to banking policies. Collaborative training and ongoing product knowledge updates will be part of your routine.

Qualifications

• High school diploma or GED; 1+ years of Teller experience preferred.
• Proficiency in Microsoft Office, 10-key calculator, and coin counting equipment.
• Ability to research and resolve client issues promptly.
• Strong communication, client service, and problem-solving skills.
• Knowledge of banking products, policies, and regulatory compliance.

Responsibilities

• Assist clients with daily financial transactions, including deposits, currency handling, and check cashing.
• Open and process various deposit accounts such as checking, savings, IRAs, certificates of deposit, and money market accounts.
• Identify client needs through consultative conversations, recommend suitable products, and promote cross-selling to deepen relationships.
• Conduct outbound calls to clients and prospects, participate in deposit/loan campaigns, and support client onboarding.
• Assist clients with loan applications, ensuring smooth processing and handoff to relevant teams.
• Deliver outstanding client experiences, resolve inquiries, and respond effectively to account issues.
• Enhance product knowledge via training and meetings, ensuring compliance with regulations and internal policies.
• Support daily operations, including audit controls and training new team members.

Skills

Teller experience

Customer service

Communication skills

Problem solving

Regulatory compliance knowledge

Education

High school diploma or GED

Tools

10-key calculator

Coin counting equipment

Microsoft Office

Job description

Role Overview

This position involves providing exceptional client service and support in banking operations, focusing on sales, account management, and client engagement.

Key Responsibilities

• Assist clients with daily financial transactions, including deposits, currency handling, and check cashing.
• Open and process various deposit accounts such as checking, savings, IRAs, certificates of deposit, and money market accounts.
• Identify client needs through consultative conversations, recommend suitable products, and promote cross-selling to deepen relationships.
• Conduct outbound calls to clients and prospects, participate in deposit/loan campaigns, and support client onboarding.
• Assist clients with loan applications, ensuring smooth processing and handoff to relevant teams.
• Deliver outstanding client experiences, resolve inquiries, and respond effectively to account issues.
• Enhance product knowledge via training and meetings, ensuring compliance with regulations and internal policies.
• Support daily operations, including audit controls and training new team members.

Qualifications & Skills

• High school diploma or GED; 1+ years of Teller experience preferred.
• Proficiency in Microsoft Office, 10-key calculator, and coin counting equipment.
• Ability to research and resolve client issues promptly.
• Strong communication, client service, and problem-solving skills.
• Knowledge of banking products, policies, and regulatory compliance.

Additional Details

This role requires a customer-focused mindset, attention to operational details, and adherence to risk management and ethical standards. No supervisory responsibilities are involved.