Unity - Deployment Implementation Lead - CS Global Software

Siemens Healthineers in; Cary (NC); On-site; USD 123,000 - 169,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Long-term and short-term disability

Paid parking/public transportation

Paid time off

Paid sick and safe time

Job summary

Siemens Healthineers seeks an Unity - Deployment Implementation Lead for CS Global Software (Finance) to establish a local deployment team, ensure staffing and governance, and drive end-to-end deployment across the organization. The role emphasizes PM governance, business readiness, and data privacy as part of a global rollout strategy.

Fluency in English is required; foreign languages are a plus. This position involves coordinating with international teams and ensuring successful go-live with

Qualifications

• Must have proficiency in Customer Service processes and Quality Management System.
• Minimum 5 years of proven experience as a Project Manager on large projects.
• Project Management certification is highly desirable.
• Degree in related discipline or an advanced degree preferred.
• Experience with global programs related to software release and deployment is beneficial.

Responsibilities

• Establish the local deployment team across functional and business areas.
• Ensure staffing and resource monitoring throughout deployment.
• Own project management governance, execution control, and adherence to program standards.
• Own overall business readiness and service operations continuity.
• Be accountable for PM governance, quality, and privacy within deployment end-to-end.
• Define business objectives and acceptance criteria for Cutover, Hypercare, and transition to operations.
• Monitor deployment progress, service performance, and trigger corrective actions.
• Approve milestones from business perspective including go-live and Hypercare exit.
• Identify and manage business risks and escalation for critical issues.
• Drive user adoption and productivity realization.

Skills

Customer Service processes

Quality Management System

English fluency

Change management

Education

Bachelor's degree or related discipline

Project Management Certification

Advanced degree

Job description

Unity - Deployment Implementation Lead - CS Global Software (Finance)

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Unity Program is one of the most prominent programs of SHSCSand its mission is to create one global platform to host a harmonized,state-of-the-artcustomer service process, seamlessly integratedinour company's IT ecosystem. Call opening, pre-clarification, scheduling & dispatching, site visit support, as well as specialized reporting are in scope. A global rollout across 70+ countries within thenextyears is also part of the program's mission, making it a truly strategic initiative for our company's success.

Your tasks and responsibilities:

• The key responsibility of this role is to establish the local deployment team across functional and business areas. It is also vital to ensure effective staffing and resource monitoring throughout the deployment period.
• Supporting the local deployment ensuring business continuity and service business stability before, during and after implementation.
• Owning Project Management governance, executioncontroland adherence to program standards for the deployment.
• Owning overall business readiness and serviceoperations continuity.
• Being accountable for Project Management & Governance and for Quality & Compliance within the DeploymentImplementationTeamend-to-end deployment RACI.
• Being accountable for Data Privacy and governing the required privacy-related alignment across the deployment.
• Being accountable forOrganizational Change Management andCommunicationsacrossthe deployment.
• Defining businessobjectivesand business acceptance criteria for Cutover, Hypercare and transition to operations.
• Monitoring deployment progress, service performance and quality and triggering corrective actionswhererequired.
• Approving and releasing milestones from the business perspective, including readiness, data migration, go-live and Hypercare exit.
• Identifyingand managing business risks and service delivery risks; acting asescalationauthority for business-critical issues.
• Driving user adoption from a business ownership perspective and ensuring productivity realization.

Key outputs of the role:

• Business continuity and service stability strategy.
• Project governance and milestone status reporting.
• Quality and Data Privacy compliance evidence.
• OCM and communicationstrategyand execution plan.
• Approved business readiness and Go/No-Go decision inputs.
• Resource allocation and tracking.
• Business risk assessment and mitigation plan.
• Service performance monitoring and stabilization reports.
• Program communication approvals,defined escalationpathsand formal Hypercare exit approval.

Your qualifications and experience:

• ProficiencyinCustomer Serviceprocessesand Quality Management System isa must.
• Minimum5years of proven experience with large projects, as a Project Manager.
• Project Management certificationhighlydesired.
• Degree in related discipline or advanced degree, preferred.
• Project experiencewithglobalprogramrelated to software release and deploymentis beneficial.

Your attributes and skills:

• You speak English fluentlyin order tobe able tooperatesuccessfully in our international and multicultural working environment. Foreign language skills (German, Spanish, etc.) are desired.
• You enjoyinitiatingand driving change and can motivate a team that follows you through that change (functional management).
• Self-motivated to take on new tasks and responsibilities.
• Committed to producing qualityoutcome.
• You communicate reliably across all organizational levels and work cultures and have a strong ability to achieve results.
• You have a convincing appearance,very goodcommunication and executive-level presentationskillsand experience in dealing with managers and international teams.

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

The base pay range for this position is:

$122,900 - $168,993

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affinitive Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Salary Minimum: 122900Salary Maximum: 168993