Unity & Cityworks Systems Technician

ReWa; Greenville (SC); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Renewable Water Resources (ReWa) in Greenville, SC is seeking an IT systems administrator to manage Unity-based workflows and CMMS configurations. You will ensure system stability and provide day-to-day support to staff using Unity suite applications.

Collaborating with engineering, maintenance, and customer service, you will translate business needs into system configurations, participate in testing and deployments, and help drive continuous improvement across departments.

Qualifications

• Requires an associate degree, technical certification, or equivalent information systems experience.
• Minimum 1 year supporting Cityworks, Trimble Unity, or CMMS systems.
• Strong written and verbal communication; solid understanding of system configuration and workflows.

Responsibilities

• Maintain and administer Unity configuration, permits, equipment, inspections, cases, and workflows.
• Troubleshoot system issues related to workflows, access, data entry, and reporting.
• Coordinate with Cityworks support to resolve complex issues and ensure uptime.
• Document dependencies, update SOPs, and maintain configuration guides for Unity suite.
• Support testing, validation, and deployment of Unity updates.
• Assist with process improvements and standardization across departments.

Skills

Driver's license

Communication skills

System configuration

Workflow management

Education

Associate degree or technical certification

Tools

Cityworks

Trimble Unity

CMMS

Job description

Renewable Water Resources (ReWa) in Greenville, SC is seeking an IT systems administrator to manage Unity-based workflows and CMMS configurations. You will ensure system stability and provide day-to-day support to staff using Unity suite applications.

Collaborating with engineering, maintenance, and customer service, you will translate business needs into system configurations, participate in testing and deployments, and help drive continuous improvement across departments.