Asset Management Technician

ReWa; Greenville (SC); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Renewable Water Resources (ReWa) in Greenville, SC is seeking an IT systems administrator to manage Unity-based workflows and CMMS configurations. You will ensure system stability and provide day-to-day support to staff using Unity suite applications.

Collaborating with engineering, maintenance, and customer service, you will translate business needs into system configurations, participate in testing and deployments, and help drive continuous improvement across departments.

Qualifications

• Requires an associate degree, technical certification, or equivalent information systems experience.
• Minimum 1 year supporting Cityworks, Trimble Unity, or CMMS systems.
• Strong written and verbal communication; solid understanding of system configuration and workflows.

Responsibilities

• Maintain and administer Unity configuration, permits, equipment, inspections, cases, and workflows.
• Troubleshoot system issues related to workflows, access, data entry, and reporting.
• Coordinate with Cityworks support to resolve complex issues and ensure uptime.
• Document dependencies, update SOPs, and maintain configuration guides for Unity suite.
• Support testing, validation, and deployment of Unity updates.
• Assist with process improvements and standardization across departments.

Skills

Driver's license

Communication skills

System configuration

Workflow management

Education

Associate degree or technical certification

Tools

Cityworks

Trimble Unity

CMMS

Job description

The tasks listed below represent the majority of the time spent working in this position. Management may assign additional related duties as needed. Maintains and administers unity configuration, including permits, equipment maintenance, inspections, cases, and related workflows. Ensures system stability, uptime, and proper functionality of Unity components. Troubleshoots system issues related to workflows, user access, data entry, and reporting. Coordinates with technology and Cityworks support to resolve complex system issues. Performs routine system checks and maintenance activities to ensure continued performance and reliability. Assists with configuration updates to ensure permitting, maintenance, and inspection workflows align across platforms. Validates data flow, workflow logic, and system behavior as processes evolve. Supports testing, validation, and deployment of updates related to unity applications. Assists with documenting system dependencies and integration touchpoints. Configures and maintains permit types, case types, and work activity templates. Works with engineering, maintenance, operations and customer service to understand business needs and translates them into system configurations. Assists with implementing process improvements and standardization across departments and maintains system configuration documentation and version history. Provides day-to-day system support for staff using Trimble Unity suite applications. Responds to user-reported issues, questions, and enhancement requests in a timely manner. Coordinates with the asset management training coordinator to identify recurring issues and training needs. Supports system changes by assisting with user testing and feedback collection. Ensures accuracy and consistency of permitting and inspection data within Cityworks. Assists with data audits and identifies errors, gaps, or process inconsistencies. Maintains technical documentation, SOPs, and configuration guides related to Unity suite applications. Projects and offers continuous improvement support. Supports Cityworks-related projects, upgrades, and enhancements. Participates in system testing for new releases, patches, and configuration changes. Assists with continuous improvement initiatives focused on permitting efficiency, customer service, and system usability. Provides input on future system enhancements and integration opportunities. Attends conferences, meetings, training, seminars, etc., as necessary to maintain and enhance job knowledge and skills. Management may assign additional duties as trained for and qualified to do so related to the work of the position as necessary.

Essential Skills & Experience:

• Must possess a valid state driver’s license.
• Requires an associate degree, technical certification, or equivalent work experience in information systems, GIS, asset management, or a related field.
• Requires a minimum of one (1) year experience supporting Cityworks, Trimble Unity, or similar permitting and CMMS systems.
• Must have strong written and verbal communication skills.
• Must have strong understanding of system configuration, workflows, and user support concepts.

Posting Statement ReWa is an Equal Employment Opportunity and Affimative Action Employers.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

We offer a competitive salary and benefits package.

ReWa welcomes all.

Since 1925, Renewable Water Resources (ReWa) has been committed to providing high-quality wastewater treatment services to the Upstate of South Carolina while promoting a cleaner environment, protecting public health and the water quality of Upstate waterways, and developing the necessary sewer infrastructure to sustain our community and growing economy. With nine water resource recovery facilities and more than 350 miles of pipe, we serve a broad geographic area, including Greenville County and portions of Anderson, Laurens, Pickens and Spartanburg Counties. Each day an estimated 42 million gallons of water passes through our trunk lines and reclamation facilities before being cleaned and returned to our area rivers and streams. Nestled in the foothills of the Blue Ridge Mountains, Greenville attracts more than 7,000 visitors daily for its nationally recognized quality of life. Located between three major rivers, a few hours from the beach and only 45 minutes from the mountains, the area’s opportunity for great adventures are endless. Falls Park, located in the heart of Downtown Greenville, is one of our city’s most iconic locations. The river also runs along the Swamp Rabbit Trail, a 20-mile long greenway that connects the City of Greenville to the charming town of Travelers Rest. The Greenville area is consistently named as a top place for business, quality of life and more. Read more about our high quality of life and amazing community here. The ReWa headquarters is based in Greenville, S.C., and is pivotal in planning for Greenville’s continued growth through projects like Dig Greenville and forward-thinking strategy such as the one depicted in our Five-year Strategic Plan.