Regional Manager

Council on Standards for International Educational Travel; New York (NY); On-site; USD 40,500 - 49,500; Full time

Benefits offered by this job

Flexible schedule

Paid sick leave

Paid vacation

Goal-based bonuses

Supplemental insurances

Job summary

A national student exchange organization is seeking a Remote Regional Manager to oversee operations and strategic development. Responsibilities include leading a regional team, managing stakeholder relations, and ensuring high-quality service delivery. Ideal candidates will have strong leadership skills and experience in the international student exchange field. The role offers a salary of $45,000 with goal-based bonuses and excellent benefits like flexible schedules and paid leave.

Qualifications

• Prior experience in the international student exchange field.
• Ability to work from a quiet workspace with reliable internet.
• Ability to pass a criminal background check.

Responsibilities

• Lead and provide direction to the regional team.
• Identify growth opportunities and develop plans.
• Focus on quality placement of students with host families.

Skills

Strong leadership

Management skills

Problem-solving skills

Excellent communication

Cultural sensitivity

Ability to work within a budget

Tools

Microsoft Word

Microsoft Excel

Canva

Dropbox

PowerPoint

Social media platforms

Job description

The High School International Exchange Industry is unique. Exchange organizations are always looking for talent who understand the industry and who are looking to share their knowledge and grow their talents. CSIET is happy to provide a space for CSIET members to share their organization’s career opportunities to help our industry grow as a whole.

Position :
Regional Manager

Job Details

Position :
Regional Manager

Company :
United Studies - Remote, Remote , USA

Job Description :
We are currently seeking a REMOTE Regional Director to oversee the operations and strategic development of our student exchange program within the United States. This role is responsible for building and leading a team of local coordinators and field managers, ensuring high-quality service delivery, and fostering strong relationships with schools, host families, and other stakeholders. We offer extraordinary benefits and a company culture that is unmatched in our industry. If you feel you can meet our requirements and want to work with an amazing group of people and families, please apply. We are waiting to talk to you!

Key Responsibilities

• Team Leadership & Management:

• Lead and provide direction to the regional team, ensuring they are motivated and perform to their potential.
• Oversee the recruitment of local coordinators to meet team goals.
• Plan and hold weekly meetings to support, encourage, and train your team.
• Give regular feedback and help develop your team's skills.
• Promote a positive company culture and collaboration with other departments.

• Operational & Strategic Planning:

• Identify growth opportunities and develop plans to expand the program's presence.
• Oversee daily operations, including budgeting, forecasting, and performancmetrics.
• Work with the admin team to develop annual training or team-building content for in-person and virtual meetings.
• Ensure all company policies and procedures are followed, including compliance with CSIET, DOS, local, state, and federal laws and regulations.

• Program & Stakeholder Relations:

• Focus on quality and timely placement of students with reputable host families.
• Establish and maintain strong relationships with key clients, schools, host families, and other stakeholders.
• Assist in implementing program policy updates to training, handbooks, and orientations.
• Check in monthly with at least five students and host families to ensure quality control and program satisfaction.
• Resolve complaints and concerns professionally and in a timely manner.
• Report any counseling issues to a supervisor or support services within 24 hours.

Required Qualifications

• Prior experience in the international student exchange field.
• Strong leadership, management, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Cultural sensitivity.
• Ability to work within an approved budget and implement cost-saving measures.
• Basic knowledge of Microsoft Word, Excel, Canva, Dropbox, PowerPoint, and social media platforms.
• Ability to work from a quiet workspace with reliable internet and a mobile phone for 24/7 emergencies.
• A clear criminal background check is required upon hiring and annually thereafter.
• Sexual harassment training for supervisors is required upon hiring and biannually thereafter.

Benefits

• Enjoy the flexibility of a full-time remote position, managing your own schedule while earning a salary of $45,000 a year, with the added potential for goal-based bonuses. This role requires the use of your own personal computer and cell phone.
• Flexible schedule with “core hours” available
• 9 Paid Holidays plus reduced work schedule from 12/25 – ½Additional 5 days of Unpaid Time Off
• School and Childcare Activities Leave
• Pregnancy Disability Leave
• Organ and Bone Marrow Donor Leave
• Paid Sick Leave
• Paid Vacation
• Reproductive Loss LeaveSchedules
• Performance Reviews
• Supplemental Insurances such as Aflac, Legal, Life
• Paid Bereavement Leave
• Paid Jury Duty

Physical Demands
This is a professional role that may require sitting, standing, stooping, and bending for various lengths of time. A clear speaking voice and finger dexterity are necessary, along with the abilityto use a telephone and laptop. The position may require travel by car and airplane.

Email Resumes to [e-mail]

Contact Information

Danielle Allenbrand
Phone: NA
Fax: NA
[e-mail]

If you have an opening in your organization that you would like to share on CSIET’s Career Connection, please fill out this “Post on Career Connection ” Form, and CSIET Staff will contact you for more information or will let you know when the posting can go live.