United-Customer Service Agent-DSM-PT

Unifi Aviation, LLC; Des Moines (IA); Vor Ort; USD 21.000 - 26.000; Vollzeit

Zusammenfassung

Unifi Aviation, LLC is seeking Customer Service Agents to be the first line of defense for our customers in a passenger-facing role. You are friendly, outgoing, and love to make people happy daily.

You will assist passengers with baggage pickup and help resolve issues with delayed, lost, or damaged items, using computer software to track and catalog luggage.

We provide competitive compensation and full benefits as a fast-growing company with excellent opportunities for career advancement.

Qualifikationen

• Local in-state resident.
• High School diploma or GED.
• Valid In-State Driver’s License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years old.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.

Aufgaben

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

Kenntnisse

Customer service

Friendly demeanor

Communication

Ausbildung

High School diploma or GED

Jobbeschreibung

Monday, Tuesday, Wednesday, Thursday, Sunday P.M. shift 12:00pm

Requirements and Description

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Summary

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid In-State Driver’s License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."