Unit Supervisor

Heartshar; New York (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid vacation

Health insurance

403(b) retirement plan

Tuition assistance

Employee discounts

EAP

Job summary

HeartShare St. Vincent’s Services in Brooklyn seeks a Unit Supervisor for its Enhanced Family Foster Care program. You will lead a strong team, coach staff, and ensure high-quality case practice to safeguard children’s safety and promote permanency.

The role includes supervising staff, conducting evaluations, coordinating with ACS/OCFS and attending court hearings as needed. Flexible hours and after-hours on-call coverage are part of the duties.

Qualifications

• Master's degree required; 2–5 years in supervisory/managerial roles preferred.
• Experience in child welfare/case management strongly preferred.
• Familiarity with ACS, OCFS, DYCD and related agencies is a plus.
• Excellent verbal and written communication skills; ability to train staff.

Responsibilities

• Provide coaching and support to staff to reinforce quality case practice.
• Complete staff evaluations; participate in hiring and disciplinary actions.
• Supervise staff; hold weekly individual supervision and monthly team meetings.
• Ensure safety and well‑being of children and maintain accurate records.
• Attend court hearings, home/school visits; respond to emergencies and on-call needs.

Skills

Staff supervision

Coaching

Team leadership

Communication

Confidentiality

Training

Problem solving

Flexibility

Education

Master's degree

Tools

Microsoft Word

Connection

Job description

HeartShare St. Vincent’s Services (HSVS) Enhanced Family Foster Care (EFFC) program seeks a Unit Supervisor for its Brooklyn location office to build and lead a strong team that provides and coordinates excellent quality care, and healing to children, and ensures that every one of the children on the caseload is living a nurturing, safe, and permanent family as quickly as possible. The Unit Supervisor will be under the direction of the Director of Foster Care.Essential Functions and Primary Responsibilities of Position:Provides coaching and support to staff to reinforce quality case practice.Responsible for completing and submitting staff evaluations; resolve and address staff issues; participate in hiring, disciplinary actions.Provides formal and informal supportive, programmatic and clinical supervision to each team member; holds formal individual supervision weekly and team meetings on a monthly basis.Holds staff accountable for strong performance.Ensures appropriate record-keeping including supervisory records.Responds to case emergencies (after hours when necessary).Must have excellent customer service skills.Must be able to collaborate across programs.Ensure the safety and well-being of children.When necessary, conduct home visits, school visits, and attend court hearings.Attend internal and external training and apply newly gained knowledge in providing service.Participate in on-call rotation for after-hours emergencies to ensure 24/7 emergency coverage for families.Must uphold the agency Mission and Values at all times.Review all Progress Notes, Court Reports, correspondence and other documentation, ensuring quality and timely submission.Responsible for ensuring the timely and accurate submission of all forms and documents required by ACS and NYF. Ensures adherence to all city and state mandates, including documentation of necessary contacts by Case Planner.Facilitates family team conferences as a back-up.Performs all other duties as assigned within scope of practice.Master's degree required.Experience in child welfare/case management strongly preferred.Must have a minimum of two to five years of supervisory and/or managerial experience in a relevant field.Familiarity with Administration for Children Services (ACS), Office of Children Family Services (OCFS), Department of Youth & Community Development (DYCD), and other relevant municipal and state agencies preferred.Must maintain a broad knowledge of basic principles, concepts, and methodology of social work as acquired through professional experience.Ability to teach, train, and coach team members.Ability to work flexible hours - some evenings to support staff needs.Excellent verbal and written communication skills.Ability to work under stress or in a fast-paced environment.Ability to work independently and exercise a high level of confidentialityComputer and typing skills sufficient to perform essential job functions; knowledge of Microsoft Word and Connection highly preferred.Driver’s license is preferred (Note: selected candidates will be required to complete a safety training course prior to use of an agency vehicle. As candidates will not use personal vehicles for organization-related driving.BenefitsAt HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:Rewarding Work in a team environment.Paid vacation, sick, personal days, and holidays.403(B) retirement plans with employer contribution.Health, dental, vision and life insurance.Employee Assistance Program (EAP).Flexible spending account (Dependent Care, Medical, Parking, and Transit).Employee Appreciation Programs and Events.Tuition Assistance Program.Professional Development opportunities.Wellhub DiscountVerizon Wireless Discount.BJs Membership discount.Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more.HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to [e-mail] HeartShareWho WE ARE:For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.To learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube Instagram Facebook#INDHP