Care Manager

Heartshar; New York (NY); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

403(b) retirement plan

Employee Assistance Program

Flexible spending account

Tuition Assistance Program

Job summary

HeartShare in New York is seeking a Care Manager for our Integrated Health Department to provide outreach and enrollment for the NY State Health Home program. You will coordinate services for a caseload, administer CANS-NY, and develop a Plan of Care with families and providers.

You will document activities within 24–48 hours, participate in mandatory trainings, and travel across all five boroughs for home visits.

Qualifications

• Associate's degree or equivalent required.
• Bachelor's degree from four-year college or equivalent preferred.
• Minimum of two years’ experience in case management or related medical field.

Responsibilities

• Provides outreach and enrollment services to children in NY Health Home program.
• Coordinates services for caseload with acuity up to 50 points; ensures two services per month, with at least one face-to-face.
• Administers CANS-NY and develops a comprehensive Plan of Care.
• Documents case activity within 24–48 hours of encounter; supports families and providers.
• Participates in trainings; maintains QA and coordinates partner relationships; travel as needed.

Skills

Case management

Travel across boroughs

Interpersonal skills

Documentation

Education

Associate's degree or equivalent

Bachelor's degree

Tools

CANS-NY

Documentation systems

Job description

a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}HeartShare St.Vincents is looking for a Care Manager for our Integrated Health Department! Care Managers provide outreach and enrollment services to children presumed to meet eligibility requirements of New York State’s Children’s Health Home program. They gather assessments and enter documentation that confirms eligibility and identifies areas requiring supportive services. They work with children, families and service providers to create a comprehensive Plan of Health Care, identify additional service providers as necessary, and coordinate the continuing involvement of families and service providers in the execution of the plan.Primary Responsibilities and Essential Functions of Position:Participates in in-service trainings and on-site workshops as required for professional growth and development.Attends external trainings and workshops at direction of management.Coordinates services for a caseload with acuity total of 50 points.Provide Health Home services for children at medium or high acuity, including at least two service per month, with at least one consisting of a face to face as well as children with low acuity which requires face to face visits at least once every two months.Administer Child Adolescent Needs and Strengths-NY (CANS-NY), updating periodically and develop a comprehensive Plan of Care.Identify needs and coordinate services relevant to the Plan of Care, identifying and securing additional services as appropriate.Document all case activity, including consent development and assessment, plan development, client progress and transition arrangements within 24-48 hours of encounter.Actively participate in interdepartmental team meetings to review progress, update POCs, and confirm continuing client eligibility (i.e. Department, Foster Care, and Case Conferencing).Provide education to family and child concerning Health Home services, along with information concerning conditions being treated.Assist and advocate for families and children in the attainment and maintenance of public benefits such as financial, educational, social, and community services.Assess responsible transition of client service into and out of Health Home care, between child and adult health homes, and between inpatient and community care as appropriate.Participate in mandatory and optional training, including but not limited to: CANS-NY (achieving a score of 70 or higher), Documentation, Mandated Reporter, Motivational interviewing.Participate bi- monthly Case Specific Supervision with Children’s Health Home Supervisor/Director of Care Management to discuss Case load, barriers and successes.Maintain quality assurance systems to ensure that services are in place for clients and documentation is complete and up to date. Participate in quality assurance program.Independently manage day-to-day working relationship with external partners including consistent field visits, effective email correspondence and monthly feedback loop that tracks referrals and troubleshoots customer service issues with a sense of urgency.Develop strategies to meet enrollment targets and with the ability to execute client and community engagement activities that are compelling and successful with effective follow-through.Complete outreach to clients to enroll into services if there is a decrease in current caseload.Adhere to all government and funder regulations.Associate's degree or equivalent requiredBachelor's degree from four-year college or equivalent preferredMinimum of two years’ experience in case management or related medical fieldAbility to travel across all 5 boroughs for Home Visits required ** With Travel / Mileage Reimbursement **BenefitsAt HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:Rewarding Work in a team environment.Paid vacation, sick, personal days, and holidays.403(B) retirement plans with employer contribution.Health, dental, vision and life insurance.Employee Assistance Program (EAP).Flexible spending account (Dependent Care, Medical, Parking, and Transit).Employee Appreciation Programs and Events.Tuition Assistance Program.Professional Development opportunities.Wellhub DiscountVerizon Wireless Discount.BJs Membership discount.Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & moreHeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to [e-mail] HeartshareWho WE ARE:For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.To learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube Instagram FacebookHeartShare Human Services of New York | HomepageHeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.#INDHP