Unit Supervisor

Advocates; Franklin (MA); On-site; USD 23,000 - 32,000; Full time

Job summary

Advocates is seeking a Unit Supervisor at the Employment Center to lead a team, coordinate ISP goals and behavior support strategies, and arrange work and community opportunities for adults with disabilities. The role emphasizes documentation and staff mentorship within a compassionate, inclusive nonprofit setting.

The Employment Center focuses on empowering adults 21+ to gain job readiness, independence, and workforce integration, under Advocates' person-centered approach and commitment to

Qualifications

• Associates degree preferred; experience may be considered in lieu of degree.
• Valid driver’s license and a reliable vehicle required.
• Ability to develop schedules and supervise staff and activities.

Responsibilities

• Demonstrate knowledge of and commitment to agency mission and values.
• Hire, train, and supervise support staff.
• Develop schedules and coordinate work, volunteer and community activities.
• Assist with ISP goals, behavior support strategies, and therapy services.
• Complete written documentation and reports in a timely and professional manner.
• Encourage independent choices and sound decision-making.

Skills

Problem solving

Oral communication

Interpersonal skills

Written communication

Planning/organizing

Education

Associates degree preferred

Job description

Overview

Starting Rate: $20.00/hour

As a Unit Supervisor at the Employment Center, your role is pivotal in the development and execution of Individual Service Plan (ISP) goals, behavior support strategies, and therapy services tailored to individuals in your care. You will create schedules and coordinate opportunities for work, volunteerism, and community engagement that align with their unique needs and aspirations. Your responsibilities will encompass meticulous documentation, including assessments and evaluations.

Leading a dedicated team of support staff, you will provide mentorship and cultivate a nurturing environment that encourages individuals to exercise autonomy in decision-making to the fullest extent possible. Collaborating closely with the Program Supervisor, you will contribute to administrative planning, ensuring seamless operations and the delivery of effective services across the unit.

The Employment Center is dedicated to empowering adults with disabilities to secure meaningful job opportunities. We provide comprehensive support services to individuals ages 21 and above, aimed at enhancing job readiness skills, fostering independence, and facilitating integration into the workforce.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We’rea nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Responsibilities

• Demonstrate knowledge of, and commitment to, agency mission and values
• Promote the mission and values of HMEA through effective leadership
• Promote teamwork; practice open communication and respect diversity
• Hire, train, and supervise support staff
• Develop schedules and opportunities for work, volunteer and/or community activities that are appropriate and meaningful to the individuals supported
• Assist with the development and implementation of ISP goals and objectives, behavior support strategies and therapy services for individuals supported
• Complete written documentation (including assessments and evaluations), reports and records in a timely and professional manner
• Manage program and consumer funds in accordance with HMEA policies and procedures
• Encourage and support individuals in making independent choices to the greatest extent possible
• Demonstrate effective use of analytical skills, past experience and logic in order to render sound and objective decisions
• Assist Program Supervisor in administrative planning

Competencies:

• Problem Solving- identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
• Respect –shows respect for self, coworkers and the individuals supported.
• Interpersonal Skills- maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.
• Oral communication- speaks clearly and persuasively in positive or negative situations demonstrates group presentation skills.
• Written Communication- is able to read and write information to communicate.
• Planning/organizing- prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
• Quality control- demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Adaptability- adapts to changes in the work environment and deals with frequent change, delays or unexpected events.
• Dependability- is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Safety and security- actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.

Qualifications

• Associates degree in related field preferred; experience may be considered in lieu of degree.
• 3 or more years’ experience working in related field.
• Valid driver’s license along with an acceptable driving status.
• Use of a reliable vehicle, which seats two passengers.
• Additional specific experience may be required.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.