Unit Service Coordinator

ohiohealth; United States; On-site; USD 36,000 - 60,000; Full time

Job summary

OhioHealth is seeking a Unit Coordinator to coordinate patient activities on a nursing or procedural unit, focusing on service excellence, equipment and supply management, and department tasks to promote throughput. The role handles timekeeping, schedule entry, data collection and charge reconciliation, and acts as liaison among nursing staff and ancillary departments.

A High School diploma or GED is required, and candidates should possess strong communication skills and the ability to multitask

Qualifications

• Requires High School diploma or GED.
• Experience in healthcare setting preferred.
• Strong communication and multitasking skills.

Responsibilities

• Coordinate patient activities on unit to promote throughput.
• Support timekeeping, scheduling, and data collection.
• Assist with admissions, discharges, transfers.
• Manage equipment and supplies, and track charge reconciliation.
• Serve as liaison between unit and ancillary departments.

Skills

Service excellence

Timekeeping

Data entry

Staff coordination

Equipment management

Communication

Education

High School or GED

Tools

Kronos timekeeping

Point-of-care scanning

Telemetry system

Vocera

iPad/MyChart Bedside

Pagers

Job description

Job Description Summary

This position is responsible for coordinating patient activities on a nursing or procedural unit including service excellence, equipment/supply management, and tasks as assigned to promote throughput. This role may perform department support duties such as timekeeping, schedule entry, data collection and charge reconciliation.

Responsibilities And Duties

• 40 % - Service Excellence
  Anticipates needs of patient/family and internal customers, proactively addressing needs - including, but not limited to wheelchair discharges, rounding (i.e., environmental, nutrition, safety and service) and cleaning unit work areas.
  Assists public and professional staff as necessary including way finding.
  Relays information to unit associates as appropriate.
  Act as liaison between unit and ancillary departments.
• 20 % - Department Support Duties
  Provides support for assigned unit - including but not limited to Kronos/timekeeping, point of care scanning, copying and entering schedules into electronic format, and tracking/entering data related to unit staffing.
  Orients new staff to unit workflow.
  Assigns staff to nurse call system.
• 15 % - Throughput
  Communicates with patient care staff and other units to keep patient flow moving in a timely and efficient manner.
  Assist nursing staff with admissions, discharges, and transfers.
• 15 % - Equipment/supply management and charge reconciliation
  Proactively orders/maintains equipment and stock supplies.
  Coordinates identification, monitoring, and removal of all equipment alleviating potential clutter in clinical hallways.
  Track orders for telemetry and enters patient data in telemetry system. Order supplies for nursing units.
  Performs charge verification/ reconciliation.
  Coordinates identification, inventory, and maintenance of IT equipment including Vocera hardware, iPad for MyChart Bedside, and/or pagers.
• 10 % - Additional Duties
  Will perform additional duties as requested by department leadership.

Minimum Qualifications

• High School or GED (Required)

Additional Job Description

• Work Shift: Variable
• Scheduled Weekly Hours : 40
• Department: Med Surg Unit 1

Join us!

... if your passion is to work in a caring environment

... if you believe that learning is a life-long process

... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment