Unit Secretary: Patient Concierge & Administrative Support

Prisma Health; South Carolina; On-site; USD 32,000 - 40,000; Full time

Job summary

Prisma Health is seeking a Unit Secretary at Marshall Pickens Hospital to provide courteous reception and clerical support at the nurse’s station, greet visitors, respond to patient calls, and help maintain a safe, organized environment in the Nursing Service Unit A.

Under the guidance of a Registered Nurse, you will handle supply stocking, data entry, meeting minutes, bulletin boards, and coordination of unit operations, with emphasis on patient-centered service and adherence to Prisma Health

Qualifications

• Education - Unit Secretary training program or unit-based on-the-job training.
• Experience - No experience required.

Responsibilities

• All team members are expected to be knowledgeable and compliant with Prisma Health’s purpose: Inspire health. Serve with compassion. Be the difference.
• Performs effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner.
• Manages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager. Unit operation responsibilities include but not limited to daily monitoring of supplies, ordering office supplies, ordering special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms.
• Performs general reception and clerical duties at the nurse’s station, including responding to patient calls via intercom or in person. Provides administrative and clerical support as needed for unit but not limited to data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
• Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards.
• Monitors designated patient safety systems for alerts and immediately notifies the appropriate RN.
• Performs other duties as assigned.

Skills

Customer service

Reception

Clerical skills

Communication

Education

Unit Secretary training

On-the-job training

Tools

MS Office

Job description

Prisma Health is seeking a Unit Secretary at Marshall Pickens Hospital to provide courteous reception and clerical support at the nurse’s station, greet visitors, respond to patient calls, and help maintain a safe, organized environment in the Nursing Service Unit A.

Under the guidance of a Registered Nurse, you will handle supply stocking, data entry, meeting minutes, bulletin boards, and coordination of unit operations, with emphasis on patient-centered service and adherence to Prisma Health