Unit Secretary- Operating Room

St. Josephs Medical Center; Houston (TX); On-site; USD 36,000 - 60,000; Full time

Job summary

St. Joseph Medical Center in Houston, TX seeks an administrative support professional to assist the patient unit under the Director's supervision.

Responsibilities include inputting orders, scheduling tests, assembling patient charts, answering calls, and relaying messages in accordance with policies. The role requires HIPAA compliance, front-desk interaction, and collaboration with care teams; requires a high school diploma and about one year of related work experience to complete forms and

Qualifications

• High school diploma or GED.
• One year of work experience to complete written forms and communicate verbal and written instructions.

Responsibilities

• Follows HIPAA guidelines to prevent unauthorized disclosure of PHI.
• Greets and directs patients and unit visitors.
• Inputs orders from patient records into HBOC and notifies orders needing immediate attention.
• Completes requisition forms and informs departments of ordered tests, meals, therapies, etc.
• Answers telephone calls, relays routine inquiries and messages.
• Interacts with bed control for bed vacancies and placement information.

Skills

HIPAA compliance

Customer service

Communication

Education

High school diploma or GED

One year work experience to complete written forms and understand instructions

Job description

Job Summary:

Under the general supervision of the Director, and according to established policies and procedures, provides administrative support for assigned patient unit. In doing so, inputs orders in HBO, schedules diagnostic tests and therapies for patients, assembles and maintains patients' charts, answers telephone and intercom calls, providing routine, approved information, and relays other calls and messages. Interviews patient to obtain information necessary to complete the admission process in specific departments.

Shift: Full-Time Day shift

Duties:

1. Follows the St. Joseph Medical Center Guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
2. Collaborates with care team to arrange and/or assist with administrative clinical patient needs.
3. Inputs orders from patient records into HBOC and notifies other associates of orders requiring immediate attention.
4. Completes appropriate requisition forms and informs other departments of ordered diagnostic tests, meals, therapies, and so forth.
5. Greets and directs patients and unit visitors.
6. Maintains customer focused relationships with patients, families and physicians.
7. Answers telephone calls, responds to routine inquiries, and relays other calls and messages.
8. Responds to calls in a professional, customer focused manner and notifies appropriate persons.
9. Participates in measures to prevent exposure to infection pathogens and communicable conditions.
10. Interacts with bed control regarding bed vacancies and placement information.
11. Assists department unit manager and resource nurse with staffing issues.
12. Prepares reports and forms for incoming shift and for other departments.

WORK EXPERIENCE:

1. Experience in Acute Care facility preferred.

LICENSE/REGISTRATION/CERTIFICATION:

1. American Heart Association BLS- Basic Life Support certification is required.

EDUCATION & TRAINING:

1. High school diploma or GED.
2. One year work experience in order to complete written forms, comprehend and communicate verbal and written instructions and math skills to order supplies and assemble patient records.

Houston's oldest hospital is GROWING!

Welcome to St. Joseph Medical Center (SJMC), Houston's first and only downtown hospital delivering world-class care for the last 137 years and looking forward to the next century of exceptional care to Houstonians when they need us most.

Whether it's for a scheduled surgery, the birth of a baby, an unexpected emergency, or an outpatient visit, we have staff available around the clock to provide you access to immediate, quality health care. SJMC has been providing health care services to Greater Houston residents for over 130 years, which should give you great comfort in knowing that we have a great tradition of caring for our community. We strive to meet our patients' expectations and encourage our patients to provide us with feedback on how we can help them have the best experience possible while they're in our care.

Over the last years we have expanded our services to include the Advanced Wound Care Center, Comprehensive Cardiac and Vascular Services, the Women's Center, the St. Joseph Maternal Fetal Medicine Center, and a Weight Loss Surgery Program, just to name a few. As you work with our physicians, nurses, case managers, educators, and other staff, you will be guided through your health care journey, from diagnosis to treatment, with compassion every step of the way.

Diversity, equity, inclusion, and belonging are at the foundation of the care St Joseph Medical Center provides to our community we are privileged to support in all of our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or expression or any other non-job-related characteristic.