Unit Secretary NICU @Aultman

Akron Children's; Canton, Northern (OH, KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Akron Children's Hospital is seeking a full-time Administrative Clerk for the NICU area in Canton. The role supports nursing operations, performs clerical tasks, and coordinates care across departments. The position requires strong communication and multitasking skills and a HeartSaver AED certification within 90 days.

The candidate will work 7:00pm–7:30am with weekend/holiday rotation, onsite in the NICU at Aultman, and may be assigned to other Akron Children's Hospital areas as needed.

Qualifications

• Requires a High School diploma or equivalent.
• Heartsaver AED certification must be obtained within 90 days of employment.
• Experience in healthcare is preferred but not required.

Responsibilities

• Performs record organization and transcription of orders by completing necessary forms and requisitions.
• Complies, prepares, copies and maintains various records at the nursing station including assembling of charts.
• Assists in planning, organizing, implementing and evaluating the activities occurring in the nursing station.
• Performs clerical and receptionist duties using multiple phone and computer applications with internal and external communication for care coordination.
• Maintains the physical environment of the area.
• Orders office supplies and maintains equipment replacement supplies; enters help desk tickets for IS/maintenance.
• Responds to patient and family inquiries professionally; coordinates interpreter services as needed.
• Staff may be temporarily assigned to areas within Akron Children's Hospital enterprise as needed.
• Other duties as required.

Skills

Prioritization & multitasking

Communication skills

Healthcare experience (preferred)

Medical terminology

MS Office proficiency

Education

High School diploma or equivalent

Heartsaver AED certification within 90 days

Tools

MS Office (Outlook, Excel, Word)

Job description

Full Time (36 hours per week)

7:00pm to 7:30am, Includes weekend and holiday rotation

Onsite for NICU @ Aultman

Summary

Under the supervision of nursing personnel, assists in planning, organizing, implementing and evaluating the activities occurring in the nursing station by performing clerical and receptionist duties and maintaining the physical environment of the area.

Responsibilities

• Performs record organization and transcription of orders by completing necessary forms and requisitions.
• Complies, prepares, copies and maintains various records at the nursing station including assembling of charts.
• Assists in planning, organizing, implementing and evaluating the activities occurring in the nursing station.
• Performs clerical and receptionist duties using multiple phone and computer applications. This includes interacting/communicating within own department, ancillary departments within the Hospital plus outside agencies to ensure coordination of services/care
• Maintains the physical environment of the area
• Orders office supplies, replacement supplies for equipment, informational materials, and enters help desk tickets for IS and/or maintenance.
• Responds to and prioritizes patient and family inquires in a professional manner. Coordinates interpreter services as needed.
• Staff may be temporarily assigned to an area throughout Akron Children's Hospital enterprise, based on patient needs requiring similar knowledge and skill.
• Other duties as required.

Other information

Technical Expertise

1. Ability to prioritize and multi-task utilizing sound judgement.
2. Must have good communication, interpersonal and organizational skills.
3. Experience working with all levels within an organization is preferred.
4. Experience in healthcare is preferred. Knowledge of medical terminology preferred.
5. Proficiency in MS Office (Outlook, Excel, Word) or similar software is required.

Education and Experience

1. Education: High School diploma or equivalent.
2. Certification: Heartsaver AED required within 90 days of employment.
3. Years of experience: None required
4. Years of experience supervising: None required

Full Time

FTE: 0.900000

Status: Onsite