Unit Secretary: NICU

Akron Children's; Akron (OH); On-site; USD 32,000 - 45,000; Full time

Job summary

Akron Children's Hospital is seeking a full-time clerical assistant to support the nursing station, handling records, orders, and patient inquiries in a fast-paced hospital setting.

You’ll coordinate administrative tasks, maintain charts, and ensure smooth communication with IS/maintenance and interpreter services as needed. The role emphasizes organization, teamwork and patient-centered service.

Qualifications

• Holds a high school diploma or equivalent.
• Heartsaver AED certification required within 90 days of employment.
• No prior experience required.

Responsibilities

• Assist planning, organizing, implementing and evaluating nursing station activities.
• Perform record organization and transcription of orders using forms and requisitions.
• Prepare, copy and maintain various nursing station records and charts.
• Coordinate clerical and receptionist duties using phone and computer systems.
• Maintain the physical environment of the nursing area.
• Order office and replacement supplies and submit IS/maintenance tickets.
• Respond to patient/family inquiries and coordinate interpreter services as needed.
• Temporary area assignments across Akron Children’s Hospital as needed.
• Other duties as required.

Skills

Prioritization

Multitasking

Communication

Interpersonal skills

Organizational skills

Education

High School diploma or equivalent

Heartsaver AED certification

Tools

MS Office (Outlook, Excel, Word)

Job description

Full Time Days

5am-5:30pm
36 hours/week

Summary

Under the supervision of nursing personnel, assists in planning, organizing, implementing and evaluating the activities occurring in the nursing station by performing clerical and receptionist duties and maintaining the physical environment of the area.

Responsibilities

1. Performs record organization and transcription of orders by completing necessary forms and requisitions.

2.Complies, prepares, copies and maintains various records at the nursing station including assembling of charts.

3.Assists in planning, organizing, implementing and evaluating the activities occurring in the nursing station.

4.Performs clerical and receptionist duties using multiple phone and computer applications. This includes interacting/communicating within own department, ancillary departments within the Hospital plus outside agencies to ensure coordination of services/care

5.Maintains the physical environment of the area

6.Orders office supplies, replacement supplies for equipment, informational materials, and enters help desk tickets for IS and/or maintenance.

7.Responds to and prioritizes patient and family inquires in a professional manner. Coordinates interpreter services as needed.

8.Staff may be temporarily assigned to an area throughout Akron Children's Hospital enterprise, based on patient needs requiring similar knowledge and skill.

9.Other duties as required.

Technical Expertise

1. Ability to prioritize and multi-task utilizing sound judgement.
2. Must have good communication, interpersonal and organizational skills.
3. Experience working with all levels within an organization is preferred.
4. Experience in healthcare is preferred. Knowledge of medical terminology preferred.
5. Proficiency in MS Office (Outlook, Excel, Word) or similar software is required.

Education and Experience

1. Education: High School diploma or equivalent.
2. Certification: Heartsaver AED required within 90 days of employment.
3. Years of experience: None required
4. Years of experience supervising: None required

Full Time

FTE: 0.900000

Status: Onsite