Unit Secretary - Med Surg - St Francis Medical Center

Bon Secours Health System; Midlothian (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Unit Secretary to join their nursing unit. This role involves providing crucial clerical support, maintaining patient charts, and ensuring smooth communication within the healthcare team. Ideal candidates will possess strong verbal communication, customer service skills, and the ability to thrive in a fast-paced environment. The organization offers a supportive culture and a range of comprehensive benefits, making it an excellent opportunity for those looking to advance their career in healthcare administration.

Benefits

Comprehensive medical plans

Dental coverage

Vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance

Retirement savings plan contributions

Paid time off

Educational Assistance

Qualifications

• Prior healthcare clerical work preferred.
• Ability to remain calm in high-stress situations.

Responsibilities

• Provide clerical support to the nursing unit.
• Assemble and maintain patient charts.
• Manage nurse call system and relay messages.

Skills

Microsoft Word

Microsoft Excel

Verbal Communication

Customer Service

Multi-tasking

Problem Solving

Technology Management

Telephone Skills

Education

High School/GED

Tools

EPIC Electronic Health Record

Job description

Thank you for considering a career at Bon Secours!

S cheduled Weekly Hours:

24

Work Shift:

Days/Evenings (United States of America)

Weekend Position

Summary of Primary Function/General Purpose of Position
Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.

Essential Job Functions
• Assemble and maintain patient charts
• Answer telephones
• Manages nurse call system
• Provide routine approved information
• Relay calls and messages as needed

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification
None

Education
High School/GED (required)

Work Experience
Prior healthcare clerical work (preferred)

Training
EPIC Electronic Health Record (EHR) (preferred)

Language
Spanish (preferred)

Skills
• Ability to use Microsoft word and excel
• Ability to multi-task
• Strong verbal communication
• Strong customer service skills
• Ability to remain calm in high-stress situations
• Strong listening skills
• Ability to prioritize effectively
• Ability to be proactive in a rapidly changing environment
• Strong problem solving and critical thinking skills
• Effectively manages technology and interprets information
• Ability to troubleshoot technology
• Telephone skills

Working Conditions
Periods of high stress and fluctuating workloads may occur
May be exposed to physical altercations and verbal abuse
May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
May be exposed to high noise levels and bright lights
May be exposed to limited hazardous substances or body fluids*
May be exposed to human blood and other potentially infectious materials*
May have periods of constant interruptions
General office environment
* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Physical Requirements
Lifting/Carrying (0-50 lbs.) 34-66%
Lifting/Carrying (50-100+ lbs.) 1-33%
Push/Pull (0-50 lbs.) 1-33%
Push/Pull (50-100+ lbs.) 1-33%
Stoop/Kneel 34-66%
Crawling 0%
Climbing 0%
Balance 1-33%
Bending 34-66%
Sitting 67-100%
Walking 34-66%
Standing 34-66%

Additional Physical Requirements/Hazards
Manual dexterity (eye/hand coordination)
Perform shift work
Maneuver weight of patients
Hear alarms/telephone/audio recorder
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity - far
Acuity - near
Depth perception
Use of Latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes
Exposure to potential electrical shock
Exposure to high pitched noises
Gaseous risk exposure

Patient Population
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Neonates (0-4 weeks)
Infant (1-12 months)
Pediatrics (1-12 years)
Adolescents (13-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)

Bon Secours is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status.

Department:

Med/Surg Telemetry Unit - St. Francis Richmond

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail] .