Unit Secretary, Med Surg

Cape Cod Healthcare Inc; Hyannis (MA); On-site; USD 28,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan

Job summary

Cape Cod Hospital in Hyannis, MA is seeking a Unit Secretary for Med Surg. The role supports patient care units by handling receptionist and secretarial duties and serving as the central communications hub in the Nursing Station.

The position requires proficiency in healthcare informatics, medical terminology, and clear English communication. Prior medical secretary or receptionist experience is preferred; shift is 24 hours weekly, 7a–3p, with alternating weekends and holidays.

Qualifications

• Ability to read, write and communicate in English.
• Demonstrated knowledge of healthcare informatics systems.
• Successful completion of medical terminology course or successfully pass medical terminology challenge exam.
• Medical Secretary/Medical Receptionist experience preferred.

Responsibilities

• Completes necessary forms, requisitions and communications necessary to implement orders.
• Sustains proficiency in Computerized Nursing Informatics (information systems).
• Maintains accurate and complete patient records on assigned nursing units by established department policies and procedures.
• Initiates and assembles charts; assists with obtaining and filing patient Health Care Proxy.
• Assists with organizing patient transfers within the hospital to other acute care facilities.
• Assists with discharge process of patients from the EMR.
• Initiates scheduling of PCP follow-up appointments.
• Responds professionally in all telephone and verbal communications with internal and external customers.
• Maintains patient chart in appropriate functional order as prescribed by hospital policy.
• Represents hospital in the community and within the hospital while maintaining patient confidentiality.
• Maintains adequate quantity of forms, materials and supplies on assigned unit.
• Adheres to safety, blood/body fluid policies and procedures.
• Provides service excellence to patients, families, visitors and coworkers.
• Performs other work-related duties as assigned.

Skills

English communication

Healthcare informatics

Medical terminology

Medical secretary/receptionist exp

Education

Medical terminology course

Tools

Nursing informatics systems

Job description

Position

Unit Secretary, Med Surg (260817-50025665)

Purpose of Position

Performs receptionist/secretarial duties on Patient Care units and functions as the central communication source in the Nursing Station.

Job Responsibilities

• Completes necessary forms, requisitions and communications necessary to implement orders.
• Sustains proficiency in Computerized Nursing Informatics (information systems).
• Maintains accurate and complete patient records on assigned nursing units by established department policies and procedures, including but limited to:
• Initiates and assembles charts
• Assists with obtaining and filing patient Health Care Proxy
• Assists with organizing patient transfers within the hospital to other acute care facilities
• Assists with discharge process of patients from the EMR
• Initiates scheduling of PCP follow-up appointments
• Responds in a professional and courteous manner in all telephone and verbal communications skills with internal and external customers.
• Properly utilizes Nurse Locator for timely communications with nursing staff; and Patient Call system to initiate timely responsiveness to patient call bells.
• Maintains patient chart in appropriate functional order as prescribed by hospital policy.
• Represents hospital in the community and within the hospital by maintaining confidentiality regarding patients.
• Maintains adequate quantity of forms, materials and supplies on assigned unit.
• Adheres to safety, blood/body fluid policies and procedures.
• Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
• Performs other work-related duties and activities as assigned or requested.

Qualifications

• Ability to read, write and communicate in English.
• Demonstrated knowledge of healthcare informatics systems.
• Successful completion of medical terminology course or successfully pass medical terminology challenge exam.
• Medical Secretary/Medical Receptionist experience preferred.

Schedule Details : 24 Hours Per Week, Rotating Days, 7a-3p, Every Other Weekend and Rotating Holidays (Mugar 4)

Organization

Cape Cod Hospital

Primary Location

Massachusetts-Hyannis

Annual/Hourly : Hourly

Hiring Pay Range : $ 20.51 - $ 33.69

Benefits

This is not inclusive of the value of Cape Cod Healthcare’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement.