Unit Secretary - Mammography

Hartford HealthCare; Bridgeport (CT); On-site; USD 25,000 - 33,000; Full time

Job summary

Hartford HealthCare's St. Vincent's Medical Center in Bridgeport, CT is seeking a Unit Secretary for the Breast Center to provide outstanding customer service and smooth patient flow. This role supports registration, scheduling, and billing processes across a busy oncology setting.

Candidates with Epic experience, knowledge of insurance requirements, and strong MS Office skills are preferred. A high school diploma or equivalent is required, with experience in a fast-paced medical office being

Qualifications

• Experience in a fast-paced medical office preferred.
• Epic experience preferred.
• Strong working knowledge of insurance requirements.
• Solid working knowledge of Microsoft Office software.
• Basic working knowledge of medical terminology.

Responsibilities

• Warmly greets and registers arriving patients.
• Answers incoming calls promptly and directs according to urgency and subject matter.
• Schedules new patient appointments accurately and informs patients of preparation requirements.
• Reviews daily report of appointment confirmations for accuracy and communication.
• Collects co-payments and explains payment/billing policies to patients.

Skills

Customer service

Phone etiquette

Communication skills

Education

High school diploma or equivalent

Tools

Epic software

Microsoft Office

Job description

Location Detail: St Vincents Medical Center (10427)

Shift Detail: Monday 8:30am-5pm & Tuesday-Friday 8am-3:30pm

Work where every moment matters.

Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

The Hartford HealthCare Cancer Institute focuses on offering our cancer patients an unparalleled network of coordinated services– all under one roof. Our system of care includes a truly integrated team with the most talented, experienced, and compassionate caregivers and physicians, backed by the latest cutting‑edge technology.

Responsibilities

The Unit Secretary in our Breast Center is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Responsibilities include but, are not limited to:

• Warmly greets and registers arriving patients
• Answers incoming calls promptly and professionally, evaluates priority, and directs calls appropriately according to urgency and subject matter
• Schedules new patient appointments accurately, and informs patients of essential preparation requirements prior to visit
• Reviews daily report of appointment confirmations to ensure accurate schedule and appropriate communications with patients
• Collects co-payments and office charges as needed and explains office payment billing policies to patients

Qualifications

Education

High school diploma or equivalent

Experience

• Experience in a fast‑paced medical office highly preferred.
• Epic experience preferred.
• Strong working knowledge of insurance requirements
• Solid working knowledge of Microsoft Office software.
• Basic working knowledge of medical terminology.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.