Unit Secretary - Kings Mills Hospital

Bon Secours Mercy Health; Cincinnati (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading health organization is seeking a full-time Unit Secretary to provide essential clerical support to the nursing unit. The role includes responsibilities like scheduling appointments, problem-solving, and delivering customer-focused service. Candidates should have a High School Degree, with prior healthcare experience preferred. Comprehensive benefit packages available.

Benefits

Comprehensive medical, dental, and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance with AD&D

Paid time off

Educational Assistance

Qualifications

• High School Degree or GED is required.
• Prior healthcare clerical work is preferred.
• Experience with EPIC EHR is preferred.

Responsibilities

• Provide clerical support to the nursing unit.
• Resolve caller problems and schedule appointments.
• Engage with staff and patients in a professional manner.

Skills

Problem-solving

Basic computer skills

Communication

Interpersonal skills

Education

High School Degree or GED

Tools

EPIC Electronic Health Record (EHR)

Job description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Mercy HealthKings Mills Hospital

Unit Secretary – Full Time Days

Job Summary:

Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.

Essential Functions:

• Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely manner
• Provides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community
• Schedules discharge follow up appointments; assists in recording traumas and codes within the facility
• Performs other administrative or clerical duties and projects as assigned
• Other duties as assigned

Education:

• High School Degree or GED

Experience:

• Prior healthcare clerical work (preferred, not required)

Training:

• EPIC Electronic Health Record (EHR) (preferred, not required)

Skills & Abilities:

• Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills
• Engage with staff and patients in a professional manner
• Ability to be proactive in a rapidly changing environment

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]