Unit Secretary - IMC MedSurgical B

Christus Health; San Antonio (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

CHRISTUS Santa Rosa Hospital - Westover Hills is seeking a unit clerk to support nursing units with clerical tasks, receptionist duties, and patient record maintenance. You will transcribe physician orders and help manage unit communications to ensure smooth patient care.

The role emphasizes accurate charting, timely order entry, and collaboration with nursing and administrative staff to support patient services on the unit.

Qualifications

• High school diploma or equivalent is required.
• Graduation from an approved unit clerk program or previous experience as a unit secretary is preferred.

Responsibilities

• Serves as a receptionist for the nursing unit; answers the telephone, takes and delivers messages, and assists patients, families, physicians, and visitors.
• Maintains an orderly environment in the nursing station.
• Maintains unit records and admission/dismissal log books.
• Prepares and transcribes physician orders for verification by registered nurse.
• Reviews and organizes patient charts with all forms properly identified.
• Performs clerical duties related to admissions, transfers, discharges and death, notifying appropriate staff.
• Completes requisition forms and enters orders into the computer for central supply items and diagnostic or therapeutic services.

Skills

Communication skills

Education

High school diploma

Job description

CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 253-bed hospital serving the fastest- growing area of San Antonio. Specialized care includes orthopedic and surgical care with advanced spine surgery, Intensive Care, complex neurology for treating stroke and other neurovascular issues, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, women's services, a newborn nursery, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, emergency services, and more. The campus also boasts an Outpatient Imaging Center, an Ambulatory Surgery Center, and four medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center.

Summary:

Under the direction of the Registered Nurse, performs duties of a clerical and non-nursing nature on the nursing units. Activities include serving as a receptionist for the unit, transcribing orders and requesting items for patient care, and assisting with maintaining patient, unit, and hospital records.

Responsibilities:

• Serves as a receptionist for the nursing unit; answers the telephone, takes and delivers messages, and offers to assist and answer inquiries of a general nature for patients, families, physicians, and visitors, including answering patient call lights.
• Maintains an orderly environment in the nursing station.
• Sorts and delivers interdepartmental mail.
• Maintains unit records and admission/dismissal log books.
• Prepares and transcribes physician orders for verification by registered nurse.
• Reviews and organizes patient chart with all forms properly identified.
• Performs clerical duties related to admissions, transfers, discharges and death, notifying appropriate departments and staff, and assembling chart forms.
• Completes requisition forms and enters orders into the computer for central supply items, and diagnostic or therapeutic patient services.
• Routes charts and / or lab work to other departments as required for diagnostic and therapeutic services. Assembles dismissal charts and routes them to Medical Records.
• Maintains stock supplies in the unit. Reports requests for par level changes and/or non-stock needs.
• Assists with maintenance of equipment. Routes broken equipment to Maintenance and/or appropriately uses Meditech, Maintenance Log and Central Work Order to request repair. Contacts Clinical Engineering when required.
• Requests diets and checks meal trays for accuracy. Collects late trays from the dumbwaiter.
• Communicates effectively with team members and unit secretary from other shifts. Provides oncoming shift secretary with accurate report.
• Assures patient charges are appropriately entered. Verifies and reconciles charges each shift.
• Responds to emergency situations according to defined procedures including infant security system alarms.
• Demonstrates competence to perform assigned responsibilities in a manner that meets the age specific and developmental needs of clients served by the department.
• Appropriately adapts assigned assessment, treatment and/or service methods to accommodate the unique physical, psychosocial, cultural, age specific and other developmental needs of each client served.
• Demonstrates adherence to the core values of CHRISTUS Santa Rosa Health Care.
• Performs other duties as assigned.

Requirements:

Education/Skills

• High school diploma or equivalent is required.

Experience

• Graduation from an approved unit clerk program or previous experience as a unit secretary is preferred.

Licenses, Registrations, or Certifications