Unit Secretary: Frontline Hospital Care Coordinator

RWJBarnabas Health; Rahway (NJ); On-site; USD 24,000 - 27,000; Part time

Job summary

RWJBarnabas Health in Rahway, NJ is seeking a Unit Secretary to support the Post Intensive Care Unit-II team. The role requires strong clerical skills, a patient-service mindset, and the ability to coordinate information flow in a fast-paced hospital setting.

You will welcome patients and families, answer calls, help with admissions and discharges, update EMR, and maintain unit documentation, ensuring smooth daily operations and compassionate, organized patient care.

Qualifications

• High school diploma or equivalent is required.
• Strong communication, organizational, multitasking, and computer skills are essential.
• Previous clerical, administrative, or customer service experience is preferred.

Responsibilities

• Welcoming patients, families, visitors, and physicians while providing exceptional customer service.
• Answering telephones, call bells, and intercoms, directing requests to the appropriate team members.
• Coordinating patient admissions, transfers, and discharges while maintaining accurate patient information.
• Entering physician orders and updating patient records using electronic medical record systems.
• Preparing, organizing, and maintaining reports and unit documentation.
• Supporting the daily operations of the nursing station by maintaining supplies and ensuring an organized work environment.
• Collaborating with physicians, nurses, and the interdisciplinary healthcare team to promote efficient workflows and positive patient experiences.

Skills

Customer service

Communication skills

Organizational skills

Computer skills

Education

High school diploma or equivalent

Tools

EMR systems

Job description

RWJBarnabas Health in Rahway, NJ is seeking a Unit Secretary to support the Post Intensive Care Unit-II team. The role requires strong clerical skills, a patient-service mindset, and the ability to coordinate information flow in a fast-paced hospital setting.

You will welcome patients and families, answer calls, help with admissions and discharges, update EMR, and maintain unit documentation, ensuring smooth daily operations and compassionate, organized patient care.