Unit Secretary, Emergency Department, 32 Hours, 9A-5:30P

UMass Memorial Health; United States; On-site; USD 24,000 - 39,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking a flexible, detail-oriented Clerk/Administrative Assistant to support a busy unit. You will perform clerical and clinical duties, transcribe orders, assemble patient records, and coordinate communications in a fast-paced hospital setting.

The role emphasizes accuracy, teamwork, and effective communication; prior medical office experience is preferred, with Meditech experience valued.

Qualifications

• High School diploma or GED required; Medical Assistant certification preferred.
• Medical terminology knowledge is preferred.
• Proficient with computer systems and data entry.
• Experience in hospital or health care setting preferred; Meditech experience preferred.

Responsibilities

• Perform clerical and clinical duties on patient care unit as assigned.
• Assemble and file patient records, and transcribe orders accurately.
• Enter orders via order entry system promptly and correctly.
• Coordinate unit activities and facilitate communications.
• Answer phones courteously and relay messages timely.
• Greet visitors and direct staff from other departments.
• Manage mail receipt and distribution; stock forms and supplies.
• Assist manager with administrative tasks as requested.

Skills

Computer skills

Interpersonal skills

Organizational skills

Instruction following

Education

High School diploma

Medical Assistant certification

Medical terminology knowledge

Tools

Meditech

Job description

Are you a current UMass Memorial Health caregiver? Exemption Status: Non-Exempt Hiring Range: $17.69 - $28.01 (based on a full time schedule of 40 hours per week). Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations. Schedule Details: Holidays - Every Other Holiday, Sunday through Saturday, Weekends - Every Other Weekend Scheduled Hours: 9A-5:30P Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 32 Cost Center: 10021 - 2340 Emergency Room Union: SHARE Marlborough This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the supervision of the Nurse Director, performs a variety of clerical/clinical duties in support of the unit.

I. Major Responsibilities:

• 1. Performs clerical functions on the patient care unit and/or other patient care areas as assigned
• 2. Assembles patient records.
• 3. Files and documents patient information, i.e. Laboratory and X-ray reports.
• 4. Keeps records up-to date, in order and supplied with appropriate forms.
• 5. Transcribes physician orders accurately and timely.
• 6. Initiates orders via order entry system accurately and timely.
• 7. Facilitates effective communication and coordinates unit activities.
• 8. Answers telephone appropriately and courteously.
• 9. Takes and relays messages in a timely manner.
• 10. Places calls as requested to physicians, and other professional or ancillary services.
• 11. Greets and directs visitors, physician, and staff from other departments.
• 12. Opens, sorts and routes mail accurately and in a timely manner.
• 13. Orders, receives and stocks required inventory of stationary and forms (linen, sterile supplies; food and kitchen supplies as requested).
• 14. Assists the manager by performing administrative duties as requested.

II. Position Qualifications:

• License/Certification/Education: Required: 1. High School diploma/GED Preferred: 1. Medical Assistant certification preferred 2. Classes in medical terminology preferred
• Experience/Skills: Required: 1. Computer skills required 2. Excellent interpersonal and communication skills 3. Demonstrated prioritization and organizational skills 4. Ability to understand and follow complex oral and written instructions OR equivalent combination of the above Preferred: 1. Experience in a hospital or health care setting preferred 2. Experience with Meditech computer system preferred

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Constantly: - Sitting, walking, reaching, grasping, repetitve movements, working indoors, high stress level - Precise motor skills, vision, hearing Frequently: - Standing, twisting, bending, kneeling Occasionally: - Pushing, pulling, climbing

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind.

If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.

At UMass Memorial Health, everyone is a caregiver. No matter their responsibilities or title, every employee or caregiver fills an important role for our patients and their families every day.

Who is a caregiver? It's not just the person who delivers the care. It's all the people who make it work ... and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.