Unit Secretary, Emergency Department, 32 Hours, 9A-5:30P

UMass Memorial Medical Group; Marlborough (MA); On-site; USD 24,000 - 39,000; Part time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health in Marlborough is seeking a detail-oriented clerical/clinical support professional for the patient care unit. The role involves assembling patient records, entering orders, coordinating communications, and ensuring timely documentation.

A high school diploma is required; Medical Assistant certification is preferred, with Meditech experience advantageous. The schedule is 9 AM–5:30 PM, with a 32-hour weekly expectation.

Qualifications

• High School diploma or GED required.
• Computer skills and strong communication are essential.
• Prioritization and organization skills required.
• Experience in health care settings is a plus.

Responsibilities

• Perform clerical and clinical duties on the patient care unit.
• Assemble and file patient records; transcribe orders accurately.
• Answer phones and relay messages promptly; coordinate unit activities.

Skills

Computer skills

Interpersonal skills

Prioritization

Organizational skills

Communication skills

Follow instructions

Education

High School diploma/GED

Medical Assistant certification (preferred)

Medical terminology coursework (preferred)

Tools

Meditech

Job description

Exemption Status

Non-Exempt

Hiring Range

$17.69 - $28.01 (based on a full time schedule of 40 hours per week). Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details

• Holidays - Every Other Holiday, Sunday through Saturday
• Weekends - Every Other Weekend

Scheduled Hours

9A-5:30P

Shift

1 - Day Shift, 8 Hours (United States of America)

Hours

32

Cost Center

10021 - 2340 Emergency Room

Union

SHARE Marlborough

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the supervision of the Nurse Director, performs a variety of clerical/clinical duties in support of the unit.

I. Major Responsibilities

1. Performs clerical functions on the patient care unit and/or other patient care areas as assigned
2. Assembles patient records
3. Files and documents patient information, i.e. Laboratory and X-ray reports
4. Keeps records up-to date, in order and supplied with appropriate forms
5. Transcribes physician orders accurately and timely
6. Initiates orders via order entry system accurately and timely
7. Facilitates effective communication and coordinates unit activities
8. Answers telephone appropriately and courteously
9. Takes and relays messages in a timely manner
10. Places calls as requested to physicians, and other professional or ancillary services
11. Greets and directs visitors, physician, and staff from other departments
12. Opens, sorts and routes mail accurately and in a timely manner
13. Orders, receives and stocks required inventory of stationary and forms (linen, sterile supplies; food and kitchen supplies as requested)
14. Assists the manager by performing administrative duties as requested

II. Position Qualifications

License/Certification/Education

Required

1. High School diploma/GED

Preferred

1. Medical Assistant certification preferred
2. Classes in medical terminology preferred

Experience/Skills

Required

1. Computer skills required
2. Excellent interpersonal and communication skills
3. Demonstrated prioritization and organizational skills
4. Ability to understand and follow complex oral and written instructions
5. OR equivalent combination of the above

Preferred

1. Experience in a hospital or health care setting preferred
2. Experience with Meditech computer system preferred

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions

Constantly

• Sitting, walking, reaching, grasping, repetitve movements, working indoors, high stress level
• Precise motor skills, vision, hearing

Frequently

• Standing, twisting, bending, kneeling

Occasionally

• Pushing, pulling, climbing

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender ident