Unit Secretary - 8AB - St. Rita's

Mercy Health Partners; Lima (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Mercy Health is seeking a Unit Secretary to support their nursing unit by providing clerical assistance and ensuring effective communication. The role requires excellent customer service skills and the ability to manage various administrative tasks in a healthcare environment. Ideal candidates will have a high school diploma and good problem-solving abilities.

Benefits

Comprehensive medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance

Employer contributions to retirement savings plan

Paid time off

Educational Assistance

Qualifications

• High School Degree or GED required.
• Prior healthcare clerical work preferred but not required.
• Experience using EPIC EHR is preferred.

Responsibilities

• Provides clerical support to nursing unit.
• Troubleshoots and resolves issues with callers.
• Schedules appointments and manages administrative tasks.

Skills

Problem-solving skills

Basic computer skills

Excellent communication

Interpersonal skills

Typing skills (25 WPM)

Education

High School Degree or GED

Tools

EPIC Electronic Health Record (EHR)

Job description

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

Mercy Health

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Shift:
FT Days

Unit Secretary – St. Rita's Medical Center

Job Summary:

Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.

Essential Functions:

• Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely manner
• Provides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community
• Schedules discharge follow up appointments; assists in recording traumas and codes within the facility
• Performs other administrative or clerical duties and projects as assigned
• Other duties as assigned

Education:

• High School Degree or GED

Experience:

• Prior healthcare clerical work (preferred, not required)

Training:

• EPIC Electronic Health Record (EHR) (preferred, not required)

Skills & Abilities:

• Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills
• Engage with staff and patients in a professional manner
• Ability to be proactive in a rapidly changing environment

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]