Unit Secretary - 8AB - St. Rita's

Mercy Health; Lima (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Mercy Health is seeking a Full-Time Unit Secretary for the Med/Surg Unit at St. Rita's Medical Center. This role involves providing clerical support to nursing staff, ensuring excellent customer service, and managing patient-related administrative tasks. Ideal candidates will possess strong problem-solving skills, effective communication abilities, and a commitment to supporting patient care in a collaborative environment.

Benefits

Comprehensive medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance with AD&D

Employer contributions to retirement savings plan

Paid time off

Educational Assistance

Qualifications

• High School Degree or GED required.
• Preferred experience in healthcare clerical work.
• Basic computer skills and typing skills of 25 WPM.

Responsibilities

• Provides clerical support to the nursing unit.
• Schedules discharge appointments and assists with recording traumas.
• Manages calls and inquiries from patients and staff.

Skills

Problem-solving skills

Basic computer skills

Interpersonal skills

Education

High School Degree or GED

Tools

EPIC Electronic Health Record (EHR)

Job description

Thank you for considering a career at Mercy Health!

S cheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

Mercy Health

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Shift:
FT Days

Unit Secretary – St. Rita's Medical Center

Job Summary:

Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.

Essential Functions:

• Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely manner
• Provides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community
• Schedules discharge follow up appointments; assists in recording traumas and codes within the facility
• Performs other administrative or clerical duties and projects as assigned
• Other duties as assigned

Education:

• High School Degree or GED

Experience:

• Prior healthcare clerical work (preferred, not required)

Training:

• EPIC Electronic Health Record (EHR) (preferred, not required)

Skills & Abilities:

• Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills
• Engage with staff and patients in a professional manner
• Ability to be proactive in a rapidly changing environment

MercyHealth is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status.

Department:

Med/Surg Unit - St. Rita's - Med Surg Tele Obs 8Ab

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail] .