Unit Secretary

UnityPoint Health; Rock Island (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

UnityPoint Health is seeking a full-time Unit Secretary for the Emergency Department in Rock Island, IL. The role involves performing clerical duties, assisting in patient coordination, and ensuring an organized and safe departmental environment. Ideal candidates will possess clerical training and CPR certification, contributing to a dynamic healthcare team dedicated to patient care.

Benefits

Paid time off

Parental leave

401K matching

Health insurance

Tuition reimbursement

Adoption assistance

Employee recognition program

Qualifications

• Training or equivalent experience in general clerical functions.
• Previous medical/clerical experience preferred.
• CPR certification required.

Responsibilities

• Perform clerical duties on nursing units and coordinate healthcare team needs.
• Answer phone calls and direct them appropriately; maintain organized unit.
• Manage patient information and ensure a clean, safe environment.

Skills

Communication

Organizational Skills

Customer Service

Education

Training in general clerical functions

CPR certification

Job description

Overview

Unit Secretary - Emergency Department

UnityPoint Health QC Trinity – Rock Island IL

Full Time Benefits 1.0 FTE

Monday - Friday; 5:00pm - 1:30am

TheUnit Secretary performs clerical duties on the nursing units and assists in coordinating the needs of the heath care team members.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Department Support

• Maintain an organized unit; perform light housekeeping functions to maintain a clean, neat and orderly work area, adhering to Universal/Standard precautions.
• Promotes, monitors, and maintains a safe clean environment
• Consistently know the coming and going of patients and assisting with the electronic push/pull of patients in the computer system
• Be available at the nurse’s station to answer telephone calls and direct the phone calls as necessary and always consistently practice excellent telephone etiquette.
• Effectively communicate needs of the department by acknowledging patients, visitors, and healthcare providers upon arrival to the unit
• Ensures stationary supplies are ordered for the unit and available

Basic UPH Performance Criteria

• Demonstrate The UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
• Demonstrates ability to meet business needs of department with regular, reliable attendance.
• Employee maintains current licenses and or certifications required.
• Practice and reflects knowledge of HIPAA, JCAHO, OSHA, and other federal/state regulatory agencies guiding healthcare.
• Completes all annual education and competency requirements within the calendar year.
• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste, and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.

Qualifications

Training or equivalent experience in general clerical functions.

Previous medical/clerical experience preferred. CPR certification required.

*Specific offers are determined by various factors, such as experience, skills, internal equity, and other business needs. The salary range listed does not include other forms of compensation which may include bonuses/incentive, differential pay, or other forms of compensation or benefits that may be applicable to this role.