Unit Secretary

MedStar Health; Leonardtown (MD); Sur place; USD 25 000 - 41 000; Plein temps

Résumé du poste

MedStar Health is seeking a unit-based secretary to provide secretarial support for an assigned nursing unit. You will greet patients and visitors, manage calls, and assist physicians and nursing staff with clerical tasks while maintaining HIPAA compliance.

Responsibilities include filing, handling mail, coordinating admissions/transfers, and ensuring timely communication between staff and departments. A high school diploma is required and prior medical/clerical experience is preferred.

Qualifications

• High School Diploma or GED required.
• Experience in medical clerical/receptionist role preferred.
• Completion of nurse technician/medical assistant/medical clerical training preferred.
• Equivalent hospital experience preferred.

Responsabilités

• Contributes to the achievement of department goals and adheres to policies, procedures, quality standards, and safety standards; complies with regulations.
• Greets and directs patients, visitors, and hospital personnel, and handles mail, flowers, and other items for patients.
• Assists physicians and nursing staff with clerical needs as required; supports Director, Clinical Coordinator, and Charge Nurse.
• Answers calls, delivers messages, and acts as liaison during emergencies and STAT requests.
• Coordinates admissions, transfers, and discharges; communicates with staffing office and ancillary departments.
• Relays orders to physicians/clinicians; logs calls and ensures follow-up on consultations.
• Maintains supplies and equipment inventory; handles unit materials as needed.
• Prepares and maintains patient medical records (electronic and hard copy) and shares information with providers per HIPAA.
• Performs specialized tasks specific to each department with required skills.

Connaissances

Customer service

Communication

Medical clerical experience

HIPAA compliance

Formation

High School Diploma or GED

Description du poste

About the Job

General Summary of Position

Responsible for providing secretarial support for all employees within an assigned nursing unit. Provides superior customer service to patients and visitors on a given unit.

Primary Duties and Responsibilities

• Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
• Communicates clearly by using customer-focused principles. Receives greets and directs patients visitors and hospital personnel. Receives and distributes mail flowers and various other items for patients on the unit.
• Assists physicians and nursing staff with clerical needs as required. Assists Department Director Clinical Coordinator and Charge Nurse as directed.
• Answer call system and deliver message to appropriate staff member. Functions as a communication liaison during emergency situations STAT requests/orders.
• Requests/advises Bed Board/Patient Care Supervisor of all admissions/transfers/discharges/expiration. Faxes patient assignments and staffing information assignment to staffing office and ancillary departments.
• Places calls to relay order for consult to appropriate physician/clinician. Log call placed into consult log (unit specific log) and follow-up to insure that consult message is received and acted upon.
• Maintains adequate quantity of supplies and equipment inventory. Ordersmaintainscopies unit material as needed.
• Initiates assembles and maintains physical integrity of electronic and hardcopy of the patient's medical record. Faxes patient information to requested healthcare provider in accordance with HIPPA guidelines.
• Performs specialized tasks specific to each department by maintaining the required skills.

Minimal Qualifications

Education

• High School Diploma or GED required or
• equivalent. required

Experience

• Experience in medical clerical/medical receptionist position preferred or
• Completion of nurse technician/medical assistant/medical clerical training preferred or
• Equivalent hospital experience preferred

This position has a hiring range of

USD $18.40 - USD $29.74 /Hr.