Unit Secretary

HCA Healthcare; Independence (MO); On-site; USD 34,000 - 42,000; Full time

Job summary

Centerpoint Medical Center is seeking a Unit Secretary to help keep the unit organized and welcoming for patients and families. You will use clear, compassionate communication and accurate record-keeping to support physicians, nurses, and administrative staff on every shift.

This role requires weekend availability in addition to weekdays, strong computer and interpersonal skills, and attention to detail to protect patient information and coordinate urgent communications across care teams.

Qualifications

• High School Diploma required.
• BLS certification required upon hire.
• Public contact and clerical experience preferred.
• Excellent interpersonal and computer skills required.
• Ability to prioritize and manage multiple tasks preferred.
• Knowledge of medical terminology preferred.
• Microsoft Office and multi-line phone experience preferred.
• Weekend availability required in addition to weekdays.

Responsibilities

• Greet and guide patients and visitors with warmth and professionalism.
• Maintain patient records, enter physician orders, and protect patient information.
• Coordinate communications between calls and care team to keep the unit connected.
• Keep environment clean, organized, and stocked to promote safety and comfort.
• Support daily operations and foster teamwork.

Skills

Interpersonal skills

Computer skills

Multitasking

Public contact experience

Education

High School Diploma

BLS certification upon hire

Tools

Microsoft Office

Multi-line phone system

Medical terminology knowledge

Job description

Do you want to join an organization that invests in you as a Unit Secretary? At Centerpoint Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Schedule: 7:30 AM - 8 PM and every other weekend, holidays required.

Job Summary and Qualifications

As a Unit Secretary, you will play a vital role in delivering exceptional care every day. You will create a welcoming, organized space where patients and families feel valued and informed. You will use clear, compassionate communication and attention to detail to keep the unit running smoothly and caring for others like family – one shift at a time.

Your responsibilities will include:

• Greeting and guiding patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported
• Maintaining patient records accurately, entering physician orders, and protecting patient information
• Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected
• Keeping the environment clean, organized, and well-stocked to promote safety and comfort
• Taking initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork

What qualifications you will need:

• High School Diploma
• American Heart Association or American Red Cross Basic Life Saving (BLS) certification required upon hire
• Public contact and clerical experience preferred
• Excellent interpersonal skills and computer skills required
• Ability to prioritize and manage multiple functions preferred
• Knowledge of medical terminology preferred
• Knowledge and experience with Microsoft Officeandmulti-line phonepreferred
• MUST have weekend availability in addition to weekdays.

Benefits

Centerpoint Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Centerpoint Medical Center (https://centerpointmedical.com) is a 285+ bed hospital featuring state-of-the-art equipment and technology. Our hospital offers some of the latest clinical services available to patients. We remain focused on providing compassionate care and top-notch customer service for our patients. We offer many features for visitors, including sleeper chairs in patient rooms, comfortable waiting areas, and wireless internet access. We are a Level II Trauma Center with 24/7 emergency services and an accredited Chest Pain Center. Our Orthopedic Services include Total Joints and Sports Medicine. We are an accredited Cancer Program and Breast Center. We provide Women’s Services, a Level III Neonatal Intensive Care Unit, and a Stroke Center. Our Outpatient Services include a Surgery Center, Advanced Wound Care Center, Pain Center, Sleep Disorder Center, Imaging, and Rehab. We are part of HCA Midwest Health, a network of hospitals in Kansas City and surrounding areas.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.