Unit Secretary

Lifepoint Health®; Hickory (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

Frye Regional Medical Center, part of Lifepoint Health, is seeking a Unit Secretary to join our team in Hickory, NC. This daytime role supports patient access, registration, and basic administrative duties to ensure smooth unit operations.

You will work Monday through Friday, 8:00 am to 5:00 pm, in a high‑volume acute care setting, providing compassionate patient assistance and coordinating communications across departments.

Qualifications

• Greet and escort patients/families/visitors to appropriate areas of the hospital.
• Assist with patient safety and basic administrative tasks as directed.
• Provide courteous, compassionate support to patients and families.

Responsibilities

• Greet and escort patients, families and visitors to the correct areas.
• Assist in discharge planning by coordinating information and scheduling as needed.
• Schedule admissions, reserve beds in the system, and manage basic bed assignments.
• Respond to patient call lights and triage simple requests; assist licensed staff as directed.
• Perform guest-relations tasks such as handling patient valuables and family accommodations.

Skills

Team player

Patient focus

Education

High School Diploma or GED

Job description

Facility Name: Frye Regional Medical Center

Position: Unit Secretary

schedule: Monday - Friday 8am -5pm

Shift: Days

Your Experience Matters

Frye Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Unit Secretary joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More About Our Team

Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center provides patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you!

What We Are Looking For

We are looking for a dynamic Unit Secretary who is passionate about helping others and is a team player!

Why Join Us

We believe that investing in the first step to providing excellent patient care. In Addition to your base compensation, this position also offers.

• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

Essential Functions

• Demonstrates understanding of hospital/departmental specific policies and procedures. Greets and escorts patients/families/visitors to appropriate areas of the hospital.
• Understands patient safety procedures including those related to restraints, seizures and fall precautions.
• Adheres to patient safety procedures when involved in patient transport. Assists in the discharge planning process by collecting appropriate information, communicating with appropriate agencies and scheduling procedures on assignments.
• Schedules an admission, creates a reservation and assigns a bed on the system if appropriate.
• Responds to patient call lights and triages simple versus complex requests/may assist licensed staff and C.N.A as directed.
• Performs basic guest relation tasks such as arranging guest trays, collecting, securing or locating patient valuables, provide consent forms, and make arrangements for family accommodations.

Education/ Licenses

• High School Diploma or GED

EEOC Statement

"Frye Regional Medical Center is an Equal Opportunity Employer. Frye Regional Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.