Unit Secretary

Craig Hospital; Englewood (CO); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) Retirement Plan

Tuition Assistance

Employee Assistance Program

Job summary

Craig Hospital in Englewood, CO is seeking a diligent Unit Secretary to join our nursing units as the communication hub. You will greet visitors, manage calls, and support patient records and provider orders in a fast-paced hospital setting.

The ideal candidate has a high school diploma, 1+ year healthcare experience, and strong organizational and computer skills. This on-site role offers day shifts and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent.
• Current BLS for Healthcare Providers certification from the AHA.
• 1+ years of experience in a patient care setting.
• Knowledge of medical terminology.
• Strong computer proficiency.
• Excellent communication and customer service skills.
• Ability to remain organized and effective while managing competing priorities and frequent interruptions.

Responsibilities

• Serve as the primary receptionist for your assigned patient care area, greeting visitors and answering incoming calls professionally and courteously.
• Communicate information accurately and efficiently with patients, families, physicians, nurses, and other hospital departments.
• Provide clerical support to the nursing team, including maintaining patient records and processing provider orders.
• Respond to multiple alarm and communication systems within the patient care environment.
• Answer patient call lights promptly and ensure urgent needs are communicated to nursing staff.
• Maintain accurate patient census information, including admissions, transfers, and discharges.
• Assist with ordering and maintaining unit supplies.
• Retrieve and communicate laboratory and radiology information as needed.
• Support onboarding and training of new staff members in clerical and transcription responsibilities.
• Help maintain a positive, organized, and welcoming environment for patients, visitors, and staff.

Skills

BLS for Healthcare Providers

Medical terminology

Communication

Customer service

Organizational skills

Computer proficiency

Education

High school diploma or equivalent

BLS certification (Healthcare)

Unit Secretary experience

Job description

Unit Secretary

Location: 3425 S Clarkson St, Englewood, CO 80113
Shift: Days | 12-hour shifts (3 shifts per week)
Schedule: Week A: Monday, Tuesday, Saturday | Week B: Sunday, Tuesday, Wednesday (includes every other weekend)
Compensation: $19.58 - $28.20 per hour
Application Deadline: Friday, October 16, 2026, at 6:00 PM MST

Be the Communication Hub of Patient Care

At Craig Hospital, every role plays an important part in helping patients achieve extraordinary outcomes. As a Unit Secretary, you'll serve as a vital member of the patient care team by providing organizational, clerical, and communication support that helps ensure smooth and efficient operations within our nursing units.

This role is ideal for a detail-oriented professional who enjoys a fast-paced healthcare environment, thrives on organization, and takes pride in delivering exceptional customer service to patients, families, and colleagues.

What You'll Do

As a Unit Secretary, you will:

• Serve as the primary receptionist for your assigned patient care area, greeting visitors and answering incoming calls professionally and courteously.
• Communicate information accurately and efficiently with patients, families, physicians, nurses, and other hospital departments.
• Provide clerical support to the nursing team, including maintaining patient records and processing provider orders.
• Respond to multiple alarm and communication systems within the patient care environment.
• Answer patient call lights promptly and ensure urgent needs are communicated to nursing staff.
• Maintain accurate patient census information, including admissions, transfers, and discharges.
• Assist with ordering and maintaining unit supplies.
• Retrieve and communicate laboratory and radiology information as needed.
• Support onboarding and training of new staff members in clerical and transcription responsibilities.
• Help maintain a positive, organized, and welcoming environment for patients, visitors, and staff.

What We’re Looking For

Required Qualifications

• High school diploma or equivalent.
• Current BLS for Healthcare Providers certification from the AHA (American Heart Association)
• 1+ years of experience in a patient care setting.
• Knowledge of medical terminology.
• Strong computer proficiency.
• Excellent communication and customer service skills.
• Ability to remain organized and effective while managing competing priorities and frequent interruptions.

Preferred Qualifications

• Medical terminology coursework.
• 1+ years of Unit Secretary experience.
• Experience working with telemetry systems.

The Ideal Candidate

You are:

• Organized, detail-oriented, and dependable.
• Calm and professional in a busy healthcare environment.
• Friendly and service-focused when interacting with patients, visitors, and coworkers.
• Able to multitask and adapt to changing demands throughout the day.
• Committed to maintaining confidentiality and accuracy.
• A positive team player who enjoys supporting patient care operations.

Why Craig Hospital?

Nationally recognized for excellence in spinal cord and brain injury rehabilitation, Craig Hospital is more than a healthcare organization. We are a community dedicated to innovation, collaboration, and life-changing patient outcomes.

As a Unit Secretary, you'll play an important role in supporting the interdisciplinary teams that help patients regain independence and achieve their rehabilitation goals.

Benefits

Craig Hospital Benefits (Benefit Eligible Positions)

At Craig Hospital, we offer a wide range of outstanding benefits that allow our employees to tailor a benefits package that meets their individual needs. Planning a family or looking forward to retirement, we have options.

Our medical insurance is a self-funded plan administered by Allegiance Benefit Plans with a Cigna network of providers offering two different comprehensive plans. We offer dental insurance through Delta Dental and vision insurance through EyeMed. Craig offers Health Care and Dependent Care Spending Accounts. Craig also provides and pays for both Short-Term and Long-Term Disability Insurance plans for every benefit-eligible employee.

We offer generous time-off benefits to allow you to enjoy your time away from work. Additionally, we offer a 403(b) Retirement Plan with a generous matching contribution through Empower Retirement available upon hire. Want to go back to school? We offer Tuition Assistance. Unexpected emergency? We provide Employee Assistance Programs and an Employee Emergency Assistance Fund.

At Craig Hospital, we believe in offering best-in-class benefits and prioritize benefits that support the well-being of our employees and their families.