Unit Secretary

Memorial Physician Practices; Coralville (IA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition assistance & 401(k)

Job summary

Eastern Iowa Rehabilitation Hospital is seeking a Unit Secretary to support daily operations in a busy inpatient rehabilitation setting. You will greet visitors, manage calls, and assist with non-clinical tasks while maintaining accurate EMR records from admission to discharge.

Responsibilities include processing physician orders, coordinating with hospital departments, and ensuring smooth communications among staff, patients, and families.

Qualifications

• High school diploma or equivalent; two years of college education preferred.
• Prior hospital experience preferred.
• Computer experience with EMR/electronic documentation familiarity preferred.

Responsibilities

• Greet and assist visitors promptly; provide directions and answer routine questions.
• Initiate the medical record at admission; maintain documentation during the stay; close the record at discharge within the EMR.
• Initiate and follow up on physicians' orders as directed by unit procedures.
• Serve as unit receptionist: manage incoming/outgoing calls and provide visitor information.
• Facilitate frequent communication with unit personnel, physicians, ancillary departments, patients, and families to exchange information.
• Provide non-clinical patient support (e.g., respond to call lights, fulfill requests for non-care items, accompany patients to appointments, assist in the café as assigned).
• Perform other duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Education

High school diploma or equivalent

Two years of college-level education preferred

Tools

EMR/EHR familiarity

Job description

Your experience matters

Eastern Iowa Rehabilitation Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others. As a Unit Secretary joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

Our rehabilitation programs provide ongoing care and specialized treatment to patients throughout their recovery journey. We offer customized, individualized rehabilitation tailored to the specific needs of those recovering from a stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation, and orthopedic injury. Eastern Iowa Rehabilitation Hospital strives to maximize the health, function, and quality of life of those we serve through comprehensive physical medicine and rehabilitation programs.

How you'll contribute

A Unit Secretary who excels in this role:

• Greet and assist visitors promptly; provide directions and answer routine questions.
• Initiate the medical record at admission; maintain documentation during the stay; close the record at discharge within the EMR.
• Initiate and follow up on physicians' orders as directed by unit procedures.
• Serve as unit receptionist: manage incoming/outgoing calls and provide visitor information.
• Facilitate frequent communication with unit personnel, physicians, ancillary departments, patients, and families to exchange information.
• Provide non-clinical patient support (e.g., respond to call lights, fulfill requests for non-care items, accompany patients to appointments, assist in the café as assigned).
• Perform other duties as assigned.

What we're looking for

Applicants should have a high school diploma; two years of college-level education preferred. Additional requirements include:

• Prior hospital experience preferred
• Computer experience required; EMR/electronic documentation familiarity desirable
• Comprehensive Benefits:Multiple levels of medical, dental and vision coverage for full-time andpart-time employees.
• Financial Protection & PTO:Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth:Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development:Ongoing learning and career advancement opportunities.

Schedule: Full-Time Days

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits:Multiple levels of medical, dental and vision coverage for full-time andpart-time employees.
• Financial Protection & PTO:Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth:Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development:Ongoing learning and career advancement opportunities.

More about Eastern Iowa Rehabilitation Hospital

Eastern Iowa Rehabilitation Hospital is a 40-bed inpatient acute rehabilitation hospital that has been offering exceptional care to the Coralville community. We are proud to be recognized by The Center for Improvement in Healthcare Quality (CIHQ), Commission on Accreditation of Rehabilitation Facilities (CARF), Uniform Data System (UDS), and Newsweek Recognition.

EEOC Statement

Eastern Iowa Rehabilitation Hospital is an Equal Opportunity Employer. Eastern Iowa Rehabilitation Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.