Unit Secretary

Lifepoint Health®; Coralville (IA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits

PTO & leave

Tuition assistance & loan support

401(k) retirement plan

Job summary

Lifepoint Health’s Eastern Iowa Rehabilitation Hospital in Coralville, IA is seeking a Unit Secretary to support patient care and operational workflow. You will manage patient records, handle calls, greet visitors, and coordinate with physicians and staff to ensure smooth daily operations.

The role emphasizes organization, non-clinical support, and effective communication in a busy hospital environment. A high school diploma is required with preference for some college or hospital experience.

Qualifications

• High school diploma required; two years of college preferred.
• Prior hospital experience preferred.
• Computer experience required; EMR/electronic documentation familiarity desirable.

Responsibilities

• Greet and assist visitors; provide directions and answer routine questions.
• Initiate the medical record at admission and maintain documentation during the stay.
• Initiate and follow up on physicians' orders as directed by unit procedures.
• Serve as unit receptionist: manage inbound/outbound calls and visitor information.
• Facilitate communication with unit staff, physicians, and families to exchange information.
• Provide non-clinical patient support (call lights, non-care items, accompany to appointments, café duties).
• Perform other duties as assigned.

Skills

Communication skills

Computer skills

EMR familiarity

Education

High school diploma

Tools

EMR software

Job description

Your Experience Matters Eastern Iowa Rehabilitation Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a

Your Experience Matters Eastern Iowa Rehabilitation Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Unit Secretary joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More About Our Team

Our rehabilitation programs provide ongoing care and specialized treatment to patients throughout their recovery journey. We offer customized, individualized rehabilitation tailored to the specific needs of those recovering from a stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation, and orthopedic injury. Eastern Iowa Rehabilitation Hospital strives to maximize the health, function, and quality of life of those we serve through comprehensive physical medicine and rehabilitation programs.

How You'll Contribute

A Unit Secretary who excels in this role:

• Greet and assist visitors promptly; provide directions and answer routine questions.
• Initiate the medical record at admission; maintain documentation during the stay; close the record at discharge within the EMR.
• Initiate and follow up on physicians' orders as directed by unit procedures.
• Serve as unit receptionist: manage incoming/outgoing calls and provide visitor information.
• Facilitate frequent communication with unit personnel, physicians, ancillary departments, patients, and families to exchange information.
• Provide non-clinical patient support (e.g., respond to call lights, fulfill requests for non-care items, accompany patients to appointments, assist in the café as assigned).
• Perform other duties as assigned.

What We're Looking For

Applicants should have a high school diploma; two years of college-level education preferred. Additional requirements include:

• Prior hospital experience preferred
• Computer experience required; EMR/electronic documentation familiarity desirable

Schedule: Full-Time Days

Why join us

We Believe That Investing In Our Employees Is The First Step To Providing Excellent Patient Care. In Addition To Your Base Compensation, This Position Also Offers

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

More About Eastern Iowa Rehabilitation Hospital

Eastern Iowa Rehabilitation Hospital is a 40-bed inpatient acute rehabilitation hospital that has been offering exceptional care to the Coralville community. We are proud to be recognized by The Center for Improvement in Healthcare Quality (CIHQ), Commission on Accreditation of Rehabilitation Facilities (CARF), Uniform Data System (UDS), and Newsweek Recognition.

EEOC Statement

"Eastern Iowa Rehabilitation Hospital is an Equal Opportunity Employer. Eastern Iowa Rehabilitation Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.