Unit Representative, Oncology Unit

RWJBarnabas Health; Livingston (NJ); On-site; USD 29,000 - 30,000; Full time

Job summary

RWJBarnabas Health in New Jersey seeks an Evening Unit Representative for the Oncology Unit at Cooperman Barnabas Medical Center. You will serve as the central communications hub, assisting patients, families, and staff to ensure smooth operations and outstanding patient care.

Responsibilities include greeting and directing patients and physicians, handling calls, coordinating admissions/discharges, updating records in the EMR, and maintaining unit documentation.

Qualifications

• High school diploma or equivalent
• Clerical, administrative, or customer service experience preferred
• Strong communication, organizational, multitasking, and computer skills essential
• Experience as Unit Clerk/Unit Secretary or in a hospital/medical office setting preferred
• Knowledge of medical terminology, electronic medical records, and physician order entry preferred

Responsibilities

• Welcoming patients, families, visitors, and physicians while delivering excellent customer service
• Answering phones, call bells, and intercoms; directing requests to appropriate team members
• Coordinating patient admissions, transfers, and discharges; maintaining accurate patient information
• Entering physician orders and updating patient records in electronic medical record systems
• Preparing, organizing, and maintaining unit reports and documentation
• Supporting daily nursing station operations by keeping supplies organized and accessible
• Collaborating with physicians, nurses, and the healthcare team to promote efficient workflows and positive patient experiences

Education

High school diploma or equivalent

Job description

Unit Representative, Oncology Unit

Job Title: Unit Representative

Location: Cooperman Barnabas Medical Ctr

Department Name: Oncology Unit

Req #: 0000270538

Status: Hourly

Shift: Evening

Pay Range: $20.99 - $22.10 per hour

Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Unit Representative, you will play a vital role in supporting our nursing team while helping create a welcoming, organized environment for patients, families, and visitors. If you enjoy multitasking, communicating with people, and keeping operations running smoothly, this is an opportunity to make a meaningful impact behind the scenes of patient care. As the central point of communication for the nursing unit, you will collaborate with physicians, nurses, and other healthcare professionals to ensure information flows accurately and efficiently, so patients receive exceptional care.

As a Unit Representative, a typical day might include the following:

• Welcoming patients, families, visitors, and physicians while providing exceptional customer service
• Answering telephones, call bells, and intercoms, directing requests to the appropriate team members
• Coordinating patient admissions, transfers, and discharges while maintaining accurate patient information
• Entering physician orders and updating patient records using electronic medical record systems
• Preparing, organizing, and maintaining reports and unit documentation.
• Supporting the daily operations of the nursing station by maintaining supplies and ensuring an organized work environment
• Collaborating with physicians, nurses, and the interdisciplinary healthcare team to promote efficient workflows and positive patient experiences

The Unit Representative role might be for you if:

• You enjoy working in a fast-paced healthcare environment where no two days are the same
• You thrive on staying organized and balancing multiple priorities.
• You communicate clearly and professionally with patients, families, physicians, and colleagues
• You take pride in providing outstanding customer service and compassionate support
• You are comfortable using computers and learning electronic health record systems.
• You enjoy being part of a collaborative team dedicated to delivering exceptional patient care
• You're seeking a healthcare career where your organizational skills directly support clinical excellence

To be considered for this position, candidates must have a high school diploma or equivalent, along with previous clerical, administrative, or customer service experience. Strong communication, organizational, multitasking, and computer skills are essential, as is the ability to work effectively in a collaborative healthcare environment. Previous experience as a Unit Clerk, Unit Secretary, or in a hospital or medical office setting is preferred. Knowledge of medical terminology, electronic medical records, physician order entry, and healthcare documentation is also preferred. Part Time from 3:00pm-11:00pm-Monday-Friday with every other weekend and holiday.

RWJBarnabas Health is an Equal Opportunity Employer