Unit Matcher

Abode; San Leandro (CA); Sur place; USD 39 000 - 41 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision coverage for员工

19 PTO days & 12 Holidays per year

403(b) Retirement Savings with Match

Professional Development Trainings

Dynamic, mission-driven culture

Résumé du poste

Abode is seeking a Unit Matcher for Alameda County programs to connect participants with suitable housing opportunities from the inventory database that reflect their needs and preferences. The role works closely with Housing Navigators to keep inventory aligned with participant goals and program objectives.

You will participate in meetings with participants and Housing Navigators, help explain the placement process, and coach participants on realistic housing options.

Qualifications

• High school diploma or equivalent required.
• 1 year of experience in housing or social services preferred.
• Valid California driver's license, auto insurance and clean DMV record required.

Responsabilités

• Meet with participants and Housing Navigators to identify housing opportunities matching needs.
• Explain the housing placement process and support participants through it.
• Provide coaching about units, neighborhoods and amenities likely available.
• Match participants to units and coordinate viewings with Housing Specialists.
• Update inventory status and ensure units are removed/returned as needed.
• Provide weekly inventory reports to Housing Specialists and Managers.
• Collaborate with Real Estate and Housing Specialists to reflect participant needs in inventory.
• Regular data entry in Salesforce and ensure file compliance.
• Ensure compliance with regulatory agreements and fair housing laws.
• Other duties as assigned.

Connaissances

Customer service

Organizational skills

Data entry

Formation

High School Diploma or GED

Outils

Salesforce

Description du poste

Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Unit Matcher for our programs in Alameda County.

About The Role

The Unit Matcher is responsible for connecting participants to appropriate housing opportunities in the inventory database in a manner that reflects participant needs and preferences to the greatest degree possible. The Unit Matcher also works in close partnership with the program team to ensure that the opportunities in the inventory reflect live-time information about participant preferences, geographic coverage, and other program objectives.

The People and Culture

You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.

Our Benefits And Perks

• $28.00 - $30.80 per hour
• 100% Medical, Dental, Vision benefits coverage for employees
• 19 PTO days & 12 Holidays per year
• 403(b) Retirement Savings Plans with Employer Match & Contribution Programs
• Professional Development Trainings and Opportunities, All Staff Events
• Dynamic, mission-drive culture and supportive leadership

How You Make An Impact

• Participate in meetings with program participants and their assigned Housing Navigators to identify the housing opportunities in Abode’s inventory that best match their needs and preferences.â¯
• Support participants and their Housing Navigator with understanding how the housing placement process works, what to expect, and who will be supporting them through the process.
• In partnership with Housing Navigators, engage in reality-based coaching about housing opportunities and the types of units/neighborhoods/amenities that are likely to be available through the program.
• Use reports to complete “matches” between participants and the units they will be considering, including:
• Assigning the unit to the participant so that they are the only person viewing the unit at that time.
• Alerting the unit’s Housing Specialist to schedule a viewing time.
• Updating the participant and unit information to reflect decisions, e.g., when a unit will be viewed.
• Providing additional unit options if the first or second options are not accepted.
• Follow up with Housing Specialists and Housing Navigators to ensure that information about inventory is updated (e.g., accepted units are removed from available inventory, rejected units are returned to available inventory, etc.)â¯
• Ensure that participants are connected to viable housing options and track the number of viable options that each household receives to ensure that it does not exceed program requirements.â¯
• Provide weekly reports to Housing Specialists and Managers regarding units available in the inventory.
• Work collaboratively with both the Real Estate team and the Housing Specialists to share information about which units are in greatest demand, and so that they can ensure that the inventory reflects participant needs, geographic coverage, and other needs.
• Regular data entry in Salesforce database and maintain file compliance and participate in regular file audits.â¯
• Ensure that all regulatory agreements, contracts, and fair housing laws are met as they relate to housing.
• Other duties as assigned.

How You Meet Qualifications

• High school diploma or equivalent (GED) required.
• 1 year of experience working in the housing field or social services field
• Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.

Notice

This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.

Notice

Abode Services is an Equal Opportunity Employer/Drug Free Workplace.