Unit Manager

State of North Carolina; Wilmington (NC); On-site; USD 67,000 - 117,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

NCFlex program (employee benefits)

Paid vacation & sick leave

Parental leave

Job summary

The North Carolina Department of Health and Human Services seeks a Rehabilitation Services Manager II to lead the Wilmington VR/IL Unit. You will supervise 35 staff and oversee the Independent Living Section and satellite offices across New Hanover, Brunswick, and Pender counties in the Eastern Region.

Lead administrative, clinical, and case management supervision, develop personnel and program action plans, and coordinate with schools, community programs, and businesses to deliver high-quality

Qualifications

• Master’s degree in rehabilitation counseling or closely related field.
• Four years of independent counseling experience with at least one year in supervisory role.
• Current CRCC certification or equivalent combination of education and experience.

Responsibilities

• Provides leadership and supervision to 35 staff and oversees the Independent Living Section and satellite offices in multiple counties.
• Implements training, personnel administration, and evaluation within the unit.
• Designs and implements action plans to develop personnel and programs.
• Coordinates with third-party school programs, community rehab programs, businesses, and state divisions.
• Ensures compliance with federal regulations, state laws, and DVR/DHHS policies.
• Leads administrative, clinical, and case management supervision to achieve agency mission.

Skills

Organize & direct VR services

Admin management principles

Casework policy & service delivery

Education

Master’s degree in rehabilitation counseling

CRCC certification

Job description

Agency

Dept of Health and Human Services

Division

EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD

Job Classification Title

Rehabilitation Services Manager II (NS)

Position Number

60054535

Grade

NC19

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This position is housed at the Wilmington VR/IL Unit Office in Wilmington, NC and supervises a staff of 35 and oversees the Independent Living Section and Satellite office in New Hanover, Brunswick, and Pender Counties. This Unit Manager is to ensure that quality Vocational Rehabilitation services are provided to persons with disabilities residing in New Hanover, Brunswick, and Pender Counties in Eastern Region.

The primary purpose of the Unit Manager position is to provide leadership to meet agency mission and goals within the context of its stated values.

Provides administrative, clinical, and case management supervision including training and technical assistance, personnel administration, and evaluation and planning.

Designs and implements action plans to develop personnel and programs.

Works cooperatively with three third-party school programs, multiple community rehabilitation programs, community partners and agencies, businesses, and the Division of WorkForce Solutions.

Coordinates a vast array of specialized services from a diverse group of service providers and incorporates those resources into the service delivery functions of the Unit’s work.

Ensures that all aspects of the Unit’s work are in compliance with federal regulations, state laws, and DHHS and DVR policies

Knowledge Skills and Abilities/Management Preferences

Salary Range: $67,122.00-$117,465.00

Recruitment Range: $89,000.00-$93,000.00

Position is funded in part through federal funds.

Posting closes at 11:59 p.m. the night before the end date

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.

The following Management Preferences are not required, but applicants that possess these skills are preferred.

• Ability to organize and direct the delivery of Vocational Rehabilitation services
• Knowledge of administrative management principles within Vocational Rehabilitation services.
• Knowledge of casework policy and service delivery

About Division of Employment and Independence for People with Disabilities (EIPD):

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: https://youtu.be/4QUy2w9B6AU.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application.

Veterans’ and National Guard Preference

• Applicants seeking Veteran’s Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of their DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Master’s degree in rehabilitation counseling, counseling, or a closely related human services field from an appropriately accredited institution and four years of experience as an independent counselor to include one year of supervisory experience; or Current certification as a Certified Rehabilitation Counselor by the Commission on Rehabilitation Counselor Certification (CRCC) and four years of experience as an independent counselor to include one year of supervisory experience; or equivalent combination of education and experience.

See the Education and Experience Equivalency Guide for details.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.