Counselor in Charge (CIC)

State of North Carolina; Wilmington (NC); Hybrid; USD 50,000 - 87,000; Full time

Job summary

The North Carolina Department of Health and Human Services (DHHS) in Wilmington (New Hanover County) seeks a Rehabilitation Counselor Supervisor (NS) to oversee vocational rehabilitation services for eligible individuals with disabilities, guiding casework, maintaining referrals, and ensuring compliance with state and federal policies.

The role emphasizes independent judgment, staff supervision, budget oversight, and program management, with opportunities to mentor counselors, collaborate with

Qualifications

• Master’s degree in rehabilitation counseling or counseling from an accredited institution with two years of experience as a rehabilitation counselor; or
• Current CRCC certification with two years of rehab counseling experience; or
• An equivalent combination of education and experience.

Responsibilities

• Develop and implement individualized plans of rehabilitation services for eligible consumers;
• Oversee provision of planned services;
• Provide guidance, counseling, and job placement assistance;
• Develop and maintain networks of service providers, employers, and community resources;
• Perform administrative duties including documentation, caseload management, program and fiscal planning;
• Participate in training and professional development activities;
• Provide casework supervision for non-independent counselors as assigned;
• Provide casework consultation and approval of outcomes to counselors as designated.

Skills

Supervision of rehab services

Client relationship mgmt

Program management

Education

Master’s degree in rehabilitation counseling or counseling

CRCC certification

Equivalent education/experience

Job description

Agency

Dept of Health and Human Services

Division

EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD

Job Classification Title

Rehabilitation Counselor Supervisor (NS)

Position Number

60055069

Grade

NC13

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Counselor in Charge is located in the Wilmington Unit (New Hanover County) and is responsible for providing vocational rehabilitation services to eligible individuals with disabilities, supporting them in achieving and maintaining competitive employment. The role manages a high volume of monthly referrals and delivers services in accordance with State, Federal, and Agency policies and guidelines.

The incumbent exercises independent judgment in casework decisions, except in instances requiring approval by the Unit Manager, Chief of Policy, or other designated authority. This position also provides guidance and instruction to assigned counselors on casework issues, reviews and approves casework for designated Rehabilitation Counselor I staff, and monitors assigned caseloads for outcome goals, budgets, and overall program management. Caseload assignments for casework approval are determined by the Unit Manager based on unit needs.

Responsibilities

• Develop and implement individualized plans of rehabilitation services for eligible consumers,
• To orchestrate and oversee the provision of planned services,
• To directly provide guidance and counseling and job placement assistance,
• To develop and maintain networks of service providers, employers, and community resources,
• To engage in various administrative duties (including case service documentation, caseload management, program and fiscal planning, and staff and other administrative meetings),
• To participate in training and professional development activities.
• Provide casework supervision for non-independent counselors as assigned.
• Provide casework consultation and approval of successful outcomes to all counselors as designated and ensures services are provided to eligible consumers.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range $50,088 - $87,654

Recruitment Range $50,088 - $72,000

**Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours**

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Ability to independently manage and supervise a small program of rehabilitation services
• Ability to establish and maintain effective working relationships with clients, family members, peer professional and subordinate professional/support staff

Posting closes at 11:59 p.m. the night before the closing date

Position is funded in part through federal funds

About Division of Employment and Independence for People with Disabilities (EIPD):

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: https://youtu.be/4QUy2w9B6AU.

Compensation & Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit website for State Benefits

Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employerthat embraces an Employment First philosophy, which consists of complying with all federallaws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

• Applicants seeking Veteran’s Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person Substance Abuse Professional Practice Board, etc.) indicated below.

CONTACT INFORMATION:

If there are any questions about this posting, please contact Talent Acquisition at [e-mail]. Resumes will not be accepted in lieu of completing this application.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See Education and Experience Equivalency Guide for details.

• Master’s degree in rehabilitation counseling or counseling from an appropriately accredited institution and two years of experience as a rehabilitation counselor; or
• Current certification as a Certified Rehabilitation Counselor by the Commission of Rehabilitation Counselor Certification (CRCC), and two years of experience as a rehabilitation counselor; or
• an equivalent combination of education and experience.
• Necessary Special Requirement: Successful completion of the agency requirements for independent counselor status.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

DHHS Workday Support Form