Unit Leader - Corporate Security Officer

Nassau Financial Group; Hartford (CT); On-site; Full time

Job summary

Nassau Financial Group seeks a Corporate Security Supervisor to ensure the safety of employees and facilities. This role involves overseeing security operations, conducting training, and effective communication with management. Ideal candidates should have supervisory experience, strong leadership skills, and a background in security or law enforcement. The position offers a competitive salary and the opportunity to contribute to a growing company focused on customer service.

Qualifications

• 4-5 years of meaningful employment in security or related fields.
• Possess a valid State of Connecticut Security Officer Identification Card.
• Current or past CPR / AED / Basic First Aid Certification.

Responsibilities

• Oversee day-to-day security operations and lead in manager's absence.
• Coordinate training for new officers and refreshers.
• Conduct inventory checks for security equipment.

Skills

Leadership

Communication

Attention to detail

Active listening

Education

High School Diploma or equivalent

Associate degree

Tools

Microsoft Office

CCTV systems

Job description

Job Summary

This position is responsible for providing a safe and secure work environment for Nassau employees, building tenants, visitors, contractors, and the public, and for protecting Nassau ’s physical assets. This position supports the Manager with scheduling, training, inventory management and leads the department in the absence of the manager.

Principal Duties and Responsibilities

• General Supervision: Responsible for overseeing the day-to-day security operation. Will assume leadership of the department in the absence of the Manager. Ensures security officers follow company rules, regulations and policies. Can administer verbal counseling and direction to employees.
• Training: With limited direction, lead and coordinate training including: initial training of all new officers, refresher training as needed, monthly review of standard operating procedures, safety and medical training, Active Shooter training and building evacuation. Assists Manager in planning and conducting staff quarterly training classes.
• Communication: Meets with the Manager on a regular basis to discuss business goals and management objectives. Ensures security officers have been made aware of and follow new policies and instructions.
• Inventory: Oversee Security department equipment inventory ensuring all items are accounted for and functioning.
• Policy Development: Conducts monthly review of standard operating procedures and policies. Recommends updates and revisions to Security Manager. Ensures all new/revised policies are communicated to security officers and provides any associated training.
• Scheduling: Conducts department scheduling, with direction from manager, ensuring all shifts are fully covered. Ensures overtime is kept to a minimum. Arranges coverage for unexpected shift vacancies (callouts etc.). Must be available to fill any posts as a last resort.

Will also perform the duties of a Corporate Security Officer including:

• Control access in/out of Nassau facilities by checking employee, visitor, contractor and tenant I.D. Badges, monitoring sign-in sheets, issuing visitor ID badges, and operating the closed-circuit television cameras (CCTV).
• Provide direction/assistance to visitors, employees, and tenants in a timely, professional and courteous manner.
• Operate the computerized security, access control, and alarm systems. Secure interior/exterior doors. Activate/deactivate alarm systems when opening/closing building.
• Operate and understand use of the security 2-way radios and public-address systems in routine and emergency situations.
• Ensure building and occupant safety. Make interior and exterior tours of the buildings, parking garages, and grounds, checking for security and safety problems; resolving or reporting such findings as required.
• Respond to and provide assistance in any security related incident (i.e. fire, accident, medical emergency, vandalism, alarms, injuries, power outages, suspicious persons or vehicles, natural disasters, etc.). Conduct initial and continuing investigations of incidents, submitting security incident reports as necessary.
• Monitor and act upon building HVAC alarms, fire system alarms, and elevator alarms; providing necessary assistance and documentation.
• Respond to and be knowledgeable of all emergency procedures (i.e. evacuation, fire, medical, bomb threat, workplace violence, etc.).
• Handle incoming telephone calls and transfer calls as necessary.
• Available for call-in; or in the event of an emergency extending past normal working hours, the ability to remain on the job until relieved.
• Report all safety and security issues to the Corporate Security Manager
• Maintain a neat and clean appearance. Uniforms are to be cleaned, pressed and professionally worn at all times while on premises.
• Perform other duties as assigned

Knowledge, Skills and Abilities

• High School Diploma or equivalent / associate degree
• Possess a valid State of Connecticut Security Officer Identification Card
• Current or past CPR / AED / Basic First Aid Certification
• Possess a demonstrated ability to lead, supervise, and motivate a diverse group of individuals to achieve position goals.
• 4-5 years of meaningful / verifiable employment in any of the following areas – 3 of which (minimum) in a supervisory capacity:

Security

Safety Related

Law Enforcement

Military – Active Duty and Reserves

Fire Service

Emergency Medical Service

Emergency Management

• Ability to interact with visitors, tenants, employees and the public, in a professional and courteous manner
• Effective oral and written communication skills
• Active listening skills
• Ability to identify, evaluate and respond to critical issues and situations effectively
• Attention to detail and skill in recording data accurately and writing reports
• Knowledge and skill in operating the security, access control, alarm, radio, CCTV, and public-address systems.
• Basic knowledge of building mechanical systems.
• Skill in analyzing problems and making decisions.
• Ability to learn and follow SOP manual and all emergency procedures (i.e. evacuation, fire, medical, bomb threat, workplace violence, etc.).
• Must attend and successfully complete all required training
• Ability to establish effective working relationships with key management personnel, associates, subordinates and the general public.
• Must possess basic computer skills including familiarity with Microsoft Office suite (Word, Excel, Outlook)

Compensation

Nassau maintains a holistic compensation philosophy focused on competitive base salaries, performance driven incentives, and unique professional development opportunities. The combination of compensation, benefits, and an entrepreneurial culture along with related experiences is key to recruiting and retaining talent. Our compensation system is designed to reward performance, support development and job growth, and compensate individuals relative to their contribution to our organization. The base pay for this role is: $25.00/hr.

Visit our Careers page and apply online at http://www.nfg.com/ .

Based in Hartford, Connecticut, Nassau Financial Group is a growth focused and digitally enabled financial services company with a fully integrated platform across insurance and asset management. Nassau was founded in 2015 and has grown to $1.6 billion in total adjusted capital, $24.8 billion in assets under management, and 365,000 policies and contracts as of March 31, 2025.

As part of a young and growing financial services enterprise, our employees are tapping into a new entrepreneurial spirit while they build on a long track record of putting customers first, understanding the evolving income and protection needs, and developing quality products to meet those needs.

Nassau provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.