Security Officer - Per Diem

Connecticut Children's; Hartford (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

Connecticut Children's is seeking a Security Officer - Per Diem to ensure safety and security in all hospital locations. The role involves coordinating security operations, responding to emergencies, and providing guidance to staff and visitors. Applicants should have relevant experience in healthcare security and must obtain necessary certifications.

Qualifications

• Three to five years of operational security experience in health care security.
• Valid driver's license and clean driving record required.
• Nonviolent Crisis Intervention Training certification to be obtained within the first 3 months.

Responsibilities

• Assists in the coordination of activities for the day-to-day security operations.
• Works with other Security Officers for prompt response to calls for security.
• Ensures a high quality of service is provided during emergency situations.

Skills

Verbal communication

Problem solving

Customer service orientation

Education

High school diploma or equivalent

Criminal Justice or Emergency Management education

Job description

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Job Description

The Connecticut Children’s Security Officer is responsible for assisting in the coordination of activities for the day-to-day security operations at all Connecticut Children’s Medical Center affiliated locations as designated by the Security Manager, including but not limited to: the main hospital campus located at 282 Washington Street, Primary Care Facility, Connecticut Children’s Medical Center School, as well as other off-site locations. Work with other Security Officers as a team providing prompt response to calls for security assistance. The Security Officer will take a proactive role in addressing any situation related to the safety and security of patients, students, staff and visitors while making appropriate notifications to the Security Manager, Executive Management Team personnel and local law enforcement. Ensures a high quality of service is provided by the Security department, responds to and provides guidance to other security personnel, hospital/school staff and visitors during emergency situations. Assists with patient watches and restraints; ensures that all aspects of security activities within the institution are adhered to. Ensures that the safety and security of patients, students, staff, visitors and property are maintained through the vigilant adherence to policies and controls in a calm and professional manner.

Job Description

The Connecticut Children’s Security Officer is responsible for assisting in the coordination of activities for the day-to-day security operations at all Connecticut Children’s Medical Center affiliated locations as designated by the Security Manager, including but not limited to: the main hospital campus located at 282 Washington Street, Primary Care Facility, Connecticut Children’s Medical Center School, as well as other off-site locations. Work with other Security Officers as a team providing prompt response to calls for security assistance. The Security Officer will take a proactive role in addressing any situation related to the safety and security of patients, students, staff and visitors while making appropriate notifications to the Security Manager, Executive Management Team personnel and local law enforcement. Ensures a high quality of service is provided by the Security department, responds to and provides guidance to other security personnel, hospital/school staff and visitors during emergency situations. Assists with patient watches and restraints; ensures that all aspects of security activities within the institution are adhered to. Ensures that the safety and security of patients, students, staff, visitors and property are maintained through the vigilant adherence to policies and controls in a calm and professional manner.

Responsibilities

• Assists in the coordination of activities for the day-to-day security operations.
• Works with other Security Officers in a professional and cooperative manner for prompt response to calls for security.
• Assists with requests for security, safety and related services from staff, students, patients and visitors.
• Ensures a high quality of service is provided by the Security department while responding to and providing guidance during emergency situations to other personnel, patients, staff and visitors.
• Assists with the patient watches and restraints; ensures that all aspects of security activities within the institution are adhered to. Ensures that the safety of patients, students, staff, visitors and property through vigilant adherence to policy and controls.
• Gathers data, compiles information and prepares reports related to security activities and other situations that may arise while ascertaining facts through personal contact and observations and to determine proper course of action.
• Provides a safe environment by conducting, assisting and monitoring the use of a metal detecting wand, property searches and patient restraints.
• Fosters a cooperative and positive work environment and works with a wide range of constituencies in a diverse community.
• Demonstrates support for the mission, values and goals of the organization through behaviors that are consistent with the Connecticut Children’s Medical Center STANDARDS.
  
  
  

Position Specific Role Responsibilities:

• As designated by Security Team Lead, Security Manager or Director of Safety & Security
  
  
  

Qualifications

Education and/or Experience Required:

• Education Required: High school diploma required or equivalent.
• Education Preferred: Criminal Justice or Emergency Management education preferred.
• Experience Required: Three to five years of operational security experience in health care security or a combination of health care security and law enforcement.
  
  
  

License and/or Certification Required:

• Valid driver’s license and clean driving record
• Valid State of CT Guard Card upon hiring
• Nonviolent Crisis Intervention Training certification to be obtained within the first 3 months of employment and maintained thereafter.
• CPR certification required upon hire or to be obtained within 3 months of hire.
  
  
  

Position Specific Job License and/or Certification Required:

• Valid driver’s license and CT State Guard Certification preferred upon hire.
  
  
  

Knowledge, Skills and Abilities Required:

Knowledge of:

• Knowledge of hospital/department emergency procedures for fire, safety, disaster, electrical safety, infection control and hazardous/toxic materials helpful; organization policies and procedures; security management.
  
  
  

Skills:

• Verbal and written communication skills.
• Problem solving skills
• In Observing situations and decision making.
• In dealing courteously with public.
• Excellent interpersonal skills and strong verbal and written communications skills and telephone etiquette
• Strong customer service orientation
• Writing & Oral Communication skills
  
  
  

Ability to:

• Communicate in a courteous and professional manner to the medical community and hospital staff.
• Identify, analyze and solve problems
• Gather data, compile information and prepare reports
• Ascertain facts through personal contact and observations and to determine proper course of action
• Foster a cooperative work environment and work with a wide range of constituencies in a diverse community
• Clinical environment with normal noise level.
  
  
  

About Us

Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.

At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well-being as one team.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Hospitals and Health Care

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