Unit Coordinator| MGH-Intensive Care Unit

Mass General Brigham Incorporated; Northern (KY); Hybrid; USD 26,000 - 37,000; Full time

Job summary

Mass General Brigham is seeking a Unit Coordinator for Blake 12 ICU, a role providing administrative support in a busy inpatient unit. You will coordinate patient flow, admissions, discharges, and transfers, and ensure accurate EMR documentation while collaborating with nurses and staff.

The position is 16 hours weekly (Sat/Sun), with day or swing shifts, onsite at 273 Charles Street. Prior hospital admin experience and strong communication are valued as you support a high-quality patient

Qualifications

• Proficiency with office procedures and equipment (filing, copying, scanning, printing, faxing).
• Proficiency in MS Office and familiarity with EMR/document entry.
• Strong proofreading and editing skills for written documents.
• Excellent time management and ability to coordinate multiple priorities.
• Clear verbal and written communication; professional interaction with patients and staff.
• Strong interpersonal and collaboration skills for cross-team support.
• Familiarity with medical terminology used in hospital settings.
• Comfort using phone systems and standard office equipment.

Responsibilities

• Greets and interacts with patients, families, visitors and coworkers in a professional manner.
• Partners with nursing to coordinate day-to-day patient flow including admissions, discharges and transfers.
• Enters admissions, discharges and transfers into the electronic medical record accurately and timely.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries.

Skills

Office procedures

MS Office

Proofreading

Time management

Communication

Interpersonal skills

Medical terminology

Phone etiquette

Education

High School Diploma or GED

Associate's Degree in Related Field

Job description

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.)Site: The General Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.**Job Summary**Schedule\\*16 hours a week | Saturday and Sunday only\\*Day and Swing Shifts: 7:00 am - 3:30 pm, 11:00 am - 7:30 pmThe Opportunity: Unit Coordinator -Blake 12 Intensive Care Unit (ICU)Blake 12 ICU is an 18-bed adult medical, surgical, abdominal transplant, and trauma intensive care unit.Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction.Essential Functions:-Performs clerical and other duties to assist in the general administration of the floor or unit.-Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.-Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.-Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.-Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.-May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries.**Qualifications****Education**High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferredNo**Licenses and Credentials**Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. preferred**Experience**Administrative support experience within a healthcare setting; 2-3 years required**Knowledge, Skills and Abilities**- Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.- Proficiency in MS Office.- Ability to proofread and edit written documents.- Ability to use phone system.- Managing one's own time and the time of others.- Strong verbal & written communication skills.- Strong interpersonal, written and oral skills.- Ability to use standard office equipment.- Familiarity with medical terminology.**Additional Job Details (if applicable)****Remote Type**Onsite**Work Location**273 Charles Street**Scheduled Weekly Hours**16**Employee Type**Regular**Work Shift**Day (United States of America)**Pay Range**$18.58 - $26.58/Hourly**Grade**3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.**EEO Statement:**1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.## **Mass General Brigham Competency Framework**At Mass General Brigham, our competency framework defines what effective leadership \"looks like\" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.Combat disease. Hold a hand. Help people. Impact the world.Mass General Brigham is a passionate, welcoming community where minds meet caring hearts.Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world.Built on the legacy of two leading academic medical centers, we're more than a system - we're leaders in the practice of medicine. Mass General Brigham is committed to serving the community.We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system.We recognize that increasing value and continuously improving quality are essential to maintaining excellence.