Unit Coordinator - Full Time

Universal Health Services; Grand Rapids (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Universal Health Services' Forest View Hospital in Grand Rapids, MI, a 108-bed private psychiatric facility, seeks a Unit Coordinator to manage clerical functions that support patient care on the nursing unit.

The role includes answering phones, greeting visitors, admissions prep, chart audits, and distributing discharge paperwork to community providers and referral agencies, with collaboration from the treatment team.

Qualifications

• High school diploma or equivalent.
• One year experience working with a psychiatric patient population and previous secretarial experience preferred.
• Experience supporting nursing and patient care on a unit.

Responsibilities

• Serving as unit receptionist, answering phone calls, directing visitors and professionals, as needed.
• Trained as a Mental Health/Behavioral Technician, making observation rounds and providing patient care.
• Monitors status of laboratory and other diagnostic tests ordered.
• Conducts chart audits daily to ensure presence of necessary documentation.
• Responsible for preparing charts for admissions.
• Responsible for distributing all discharge paperwork to community providers and referring agencies.
• Responsible for filing paperwork, as needed.

Skills

CPR

Verbal De-Escalation

Handle With Care

Computers / software

Education

High school diploma or equivalent

Tools

Computer systems

Job description

Responsibilities

Forest View Hospital, located just seven miles southeast of downtown Grand Rapids, Michigan, is a private 108 bed psychiatric facility that serves children, adolescents and adults. We are licensed by the State of Michigan, fully accredited by The Joint Commission and we bring more than 45 years of experience to the evaluation, diagnosis and treatment of a wide range of behavioral health problems. As a part of our continued success and growth, we are seeking qualified applicants for a Unit Coordinator.

The Unit Coordinator at Forest View Hospital manages the clerical functions of the nursing unit necessary to provide patient care.

Essential Job Requirements

1. Serving as unit receptionist, answering phone calls, directing visitors and professionals, as needed.
2. Trained as a Mental Health/Behavioral Technician, making observation rounds and providing patient care.
3. Monitors status of laboratory and other diagnostic tests ordered.
4. Conducts chart audits daily to ensure presence of necessary documentation.
5. Responsible for preparing charts for admissions.
6. Responsible for distributing all discharge paperwork to community providers and referring agencies.
7. Responsible for filing paperwork, as needed.

Knowledge/Skills/Abilities

1. Must possess experience and knowledge of interventional and administrative duties necessary to support nursing and patient care on assigned unit.
2. Assists in the direct care and management of patients with medical and behavioral issues as directed by the treatment team.
3. Assists with unit programming to facilitate the carryover of therapy issues, leisure activities, and activities of daily living for patients on the unit.
4. Must possess knowledge of dual diagnosis/chemical dependency/mental health patients; age-specific patient issues, limit setting and behavior management, crisis prevention and intervention techniques; knowledge and comprehension of regulatory agency standards (DOH, DPW, CMS, Joint Commission, etc.); staff development procedures and requirements.
5. Ability to communicate orally, telephonically, and in writing;
6. Working knowledge of computer systems and various software.
7. Must maintain certification CPR, Verbal De-Escalation, and Handle With Care.
8. Must possess good interpersonal skills and the ability to be a team player.
9. Good documentation, organization and time management skills are necessary.
10. Must be effective in decision-making and problem solving.

Qualifications

Education and Qualifications

1. High school diploma or equivalent.
2. One (1) year experience working with a psychiatric patient population and previous secretarial experience preferred.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.