Unit Coordinator - ED Main Campus (Nights)

10 Nationwide Children's Hospital; United States; Presencial; USD 23.000 - 33.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Benefits eligible

Descripción de la vacante

Nationwide Children’s Hospital is seeking a part-time Patient Access / Unit Clerk to greet and register critical and trauma patients, answer calls, and coordinate admissions in a fast-paced ED environment.

The role requires a high school diploma (associates preferred) and offers benefits eligible with night shifts (7p-7a) and a rotating weekend/holiday schedule. Base pay is $20.50/hr plus shift differentials.

Formación

• Proficient computer skills and ability to navigate systems.
• Strong administrative and organizational abilities.
• Excellent customer service orientation and communication.

Responsabilidades

• Greets and registers critical and trauma patients.
• Answers calls, schedules appointments, and facilitates unit communication.
• Coordinates admissions paperwork and contacts on-call providers.
• Assists in shadowing and precepting new employees.
• Orders supplies and maintains unit stock.
• Answers internal and external phone calls with accurate follow-up.

Conocimientos

Computer skills

Administrative skills

Customer service

Educación

High school diploma

Associates degree (preferred)

Descripción del empleo

Overview: 16-24 hrs/week, night shift, 7p-7a, every third weekend rotation, and holiday rotation. This is NOT a contingent or summer only position. Base pay $20.50/hr plus applicable shift differentials. Benefits eligible.

Job Description Summary

Greets and registers critical and trauma patients. Answers telephone calls, schedules appointments, and facilitates unit communication. Coordinates admissions paperwork and communications, contacts on-call providers, and pulls and files medical charts when indicated.

Essential Functions

Provides excellent customer service to patients and families by applying best practices and standard operating procedures. Register’s patients in critical care and trauma situations. Obtains accurate patient information on registrations. Establishes and maintains open communication with all departments and interacts with and clinical staff in those areas. Pages Providers as needed in the ED and follow ups to assure callers are connected. Assists in the shadowing and precepting of new employees. Order supplies and assures sufficient stock for unit needs. Answers internal and external phone calls. Assuring accurate response and follow up with each call.

Education Requirement

High school graduate. Associates degree preferred.

Licensure Requirement

(not specified)

Certifications

(not specified)

Skills

• Demonstrated computer skills required with the ability to navigate most current technology systems.
• Strong administrative skills required.
• Excellent customer service and organizational skills.

Experience

One year of previous health care experience preferred.

Physical Requirements

OCCASIONALLY

• Blood and/or Bodily Fluids
• Driving motor vehicles (work required) *additional testing may be required
• Lifting / Carrying: 0-10 lbs
• Lifting / Carrying: 11-20 lbs
• Loud Noises
• Pushing / Pulling: 26-40 lbs
• Pushing / Pulling: 41-60 lbs
• Reaching above shoulder
• Squat/kneel
• FREQUENTLY: Bend/twist, Patient Equipment

FREQUENTLY

• Bend/twist
• Patient Equipment

CONTINUOUSLY

• Audible speech
• Chemicals/Medications
• Climb stairs/ladder
• Color vision
• Communicable Diseases and/or Pathogens
• Computer skills
• Decision Making
• Depth perception
• Flexing/extending of neck
• Hand use: grasping, gripping, turning
• Hearing acuity
• Interpreting Data
• Peripheral vision
• Problem solving
• Pushing / Pulling: 0-25 lbs
• Repetitive hand/arm use
• Seeing – Far/near
• Sitting
• Standing
• Walking

Additional Physical Requirements performed but not listed above

• Ability to multi-task within a stressful environment.

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision.

EOE M/F/Disability/Vet

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We’re 15,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research.