Unit Coordinator / 24 hours / Evenings - 6 West

The General Hospital Corporation; Newton (MA); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Mass General Brigham's Newton-Wellesley Hospital seeks an administrative support specialist to assist unit-based and hospital-wide clinicians and staff in an inpatient setting. You will coordinate priorities, handle confidential patient information, and serve as the liaison between patients, visitors, and clinicians.

The role emphasizes effective communication, timely task completion, and outstanding customer service, with evening shifts of 3:00pm–11:30pm, onsite at 2014 Washington Street,

Qualifications

• Education: High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred
• Experience: Administrative support experience 2-3 years required

Responsibilities

• Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, acting as liaison between the patient, visitors and the clinicians.
• Organizes priorities, completes tasks on time and manages confidential patient information.
• Coordinates day-to-day patient flow and communicates admissions, discharges and transfers to key staff.
• Delivers outstanding service for every customer interaction.

Skills

Administrative support

Communication

Customer service

Team coordination

Education

High School Diploma or Equivalent

Associate's Degree (Related Field)

Job description

Site: Newton-Wellesley Hospital

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.

Qualifications

• Education: High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred
• Experience: Administrative support experience 2-3 years required

Additional Job Details (if applicable)

• 3:00pm-11:30pm x3/week, every other weekend, every other holiday.
• Remote Type: Onsite
• Work Location: 2014 Washington Street
• Scheduled Weekly Hours: 24
• Employee Type: Regular
• Work Shift: Evening (United States of America)
• Pay Range: $17.71 - $25.28/Hourly
• Grade: 3

Benefits

• We offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.