Unit Coordinator

Valley Forge Medical; Norristown (Montgomery County); On-site; USD 22,000 - 30,000; Full time

Job summary

Valley Forge Medical Center is actively seeking a Receptionist/Unit Coordinator to support the nursing department and patient admissions. You will coordinate unit communications, manage admissions and transfers, and ensure smooth information flow within the hospital.

The role requires strong computer skills, knowledge of medical terminology, and excellent customer service. High school diploma with healthcare admin exposure is preferred, with CMA experience a plus.

Qualifications

• Proficient in computer use and relevant software.
• Strong filing and record-keeping skills.
• Excellent interpersonal and communication skills.
• Adept knowledge of medical terminology.
• Efficient organization and time management.
• Knowledge of admissions protocol and paperwork.
• Cultural competence.

Responsibilities

• Coordinate unit communication via email, telephone, and electronic medical records.
• Maintain current census and record admissions, discharges, and transfers.
• Initiate transfers, coordinate room changes, and discharges with relevant departments.
• Ensure organization during new admission processes and maintain patient records.
• Communicate pertinent information to the interdisciplinary team.
• Welcome and admit patients with professionalism.
• Assist in completing necessary forms during admissions.
• Handle incoming calls.
• Monitor call bell system and alert nurses as indicated.
• Follow up on patient arrivals and address concerns.
• Collaborate with the healthcare team to maintain accurate admission records.
• Manage waitlists and contact individuals for admissions.
• Provide excellent customer service.

Skills

Computer literacy

Interpersonal skills

Medical terminology

Time management

Admissions procedures

Customer service

Documentation skills

Education

High school diploma

Healthcare administration training/experience

Certified Medical Assistant (preferred)

Job description

Valley Forge Medical Center is a premier drug and alcohol hospital, committed to providing exceptional healthcare services to our patients and the community. With a mission to make a positive impact on people's lives, we are actively seeking a dedicated and motivated Receptionist to join our hospital team and contribute to our shared goals.

Under the nurse manager's direction, the Unit Coordinator provides essential administrative support for the nursing department. This role involves coordinating unit communication, managing admissions processes, and ensuring efficient information flow within the healthcare facility.

Duties and Responsibilities:

• Coordinate unit communication via email, telephone, and electronic medical records.
• Maintain current census and record all admissions, discharges, and transfers.
• Initiate transfers, coordinate room changes, and discharges with relevant departments.
• Ensure organization during new admission processes and maintain patient records.
• Communicate pertinent information to the interdisciplinary team.
• Welcome and admit patients with professionalism.
• Assist in completing necessary forms during admissions.
• Handle incoming calls.
• Monitors call bell system and alerts nurses as indicated.
• Follow up on patient arrivals and address concerns.
• Collaborate with the healthcare team to maintain accurate admission records.
• Manage waitlists and contact individuals for admissions.
• Provide excellent customer service.

Knowledge and Skills:

• Proficient in computer use and relevant software.
• Strong filing and record-keeping skills.
• Excellent interpersonal and communication skills.
• Adept knowledge of medical terminology.
• Efficient organization and time management.
• Knowledge of admissions protocol and paperwork.
• Cultural competence.

Qualifications:

• High school diploma or equivalent; additional healthcare administration training/experience a plus.
• Hospital experience preferred.
• Certified Medical Assistant preferred.

Day Shift

6:45 AM – 3:15 PM

Every other weekend, plus 3–4 weekday shifts (32–40 hours per week)