Unit Coordinator

Valley Forge Medical Center; Harley Corners (PA); On-site; USD 19,000 - 30,000; Full time

Job summary

Valley Forge Medical Center is seeking a Receptionist/Unit Coordinator to provide essential administrative support to the nursing department and coordinate admissions processes.

Day shift with 32–40 hours per week, every other weekend. Requires strong computer and medical terminology skills, plus excellent interpersonal abilities and organizational focus.

Qualifications

• High school diploma or equivalent required; healthcare admin training is a plus.
• Experience in hospital or clinical admissions is preferred.
• Certified Medical Assistant certification is preferred.

Responsibilities

• Coordinate unit communication via email, phone, and EMR systems.
• Maintain census and record admissions, discharges, transfers.
• Initiate transfers and coordinate room changes with departments.
• Welcome and admit patients with professionalism.
• Handle incoming calls and monitor call bell system.
• Maintain patient records and assist with admissions forms.
• Provide excellent customer service and teamwork with the care staff.

Skills

Computer skills

Interpersonal skills

Medical terminology

Organizational skills

Time management

Admissions paperwork

Cultural competence

Education

High school diploma or equivalent

Healthcare administration training

Certified Medical Assistant (preferred)

Job description

Valley Forge Medical Center is a premier drug and alcohol hospital, committed to providing exceptional healthcare services to our patients and the community. With a mission to make a positive impact on people's lives, we are actively seeking a dedicated and motivated Receptionist to join our hospital team and contribute to our shared goals.

Under the nurse manager's direction, the Unit Coordinator provides essential administrative support for the nursing department. This role involves coordinating unit communication, managing admissions processes, and ensuring efficient information flow within the healthcare facility.

Duties and Responsibilities:

• Coordinate unit communication via email, telephone, and electronic medical records.
• Maintain current census and record all admissions, discharges, and transfers.
• Initiate transfers, coordinate room changes, and discharges with relevant departments.
• Ensure organization during new admission processes and maintain patient records.
• Communicate pertinent information to the interdisciplinary team.
• Welcome and admit patients with professionalism.
• Assist in completing necessary forms during admissions.
• Handle incoming calls.
• Monitors call bell system and alerts nurses as indicated.
• Follow up on patient arrivals and address concerns.
• Collaborate with the healthcare team to maintain accurate admission records.
• Manage waitlists and contact individuals for admissions.
• Provide excellent customer service.

Knowledge and Skills:

• Proficient in computer use and relevant software.
• Strong filing and record-keeping skills.
• Excellent interpersonal and communication skills.
• Adept knowledge of medical terminology.
• Efficient organization and time management.
• Knowledge of admissions protocol and paperwork.
• Cultural competence.

Qualifications:

• High school diploma or equivalent; additional healthcare administration training/experience a plus.
• Hospital experience preferred.
• Certified Medical Assistant preferred.

Day Shift

6:45 AM – 3:15 PM

Every other weekend, plus 3–4 weekday shifts (32–40 hours per week)