Unit Coordinator

Southern Illinois Healthcare; Carbondale (IL); On-site; USD 24,000 - 36,000; Full time

Job summary

Southern Illinois Healthcare is seeking a Nursing Unit Clerk to provide clerical support on the Nursing Unit, greet patients and visitors, and facilitate communication between medical staff and administrative needs. The role requires a High School Diploma or equivalent and Epic knowledge is preferred.

This position involves answering calls, coordinating messages, participating in unit audits, and assisting with scheduling, rosters, and inventory management.

Qualifications

• High School Diploma required or equivalent.
• 1 year experience in medical environment; Epic knowledge preferred.
• Proficient in Microsoft Office; exemplary telephone etiquette.

Responsibilities

• Answer phone calls and relay messages to staff.
• Perform daily unit audits for safety and quality indicators.
• Act as liaison between Nursing Unit, Quality Improvement, Patient Relations and staff.

Job description

Current SIH employees need to apply for positions through our internal job portal. Log in to Workday to apply through the Jobs Hub.Position Summary• Responsible for providing clerical support to the Nursing Unit while serving as a resource to employees, patients, and visitors. The role includes greeting patients and visitors as they enter the Nursing Unit. They are the facilitator of meaningful communication between medical staff and the unit’s administrative needs.Education• High School Diploma required or equivalent• Associate Degree preferredLicenses and Certification• NAExperience and Skills• Technical Experience: 1 year experience in medical environment with knowledge of Epic preferred.• Proficient in Microsoft Office• Demonstrate exemplary telephone etiquette and possess accurate keyboarding skillsRole Specific Responsibilities• Answering phone calls and relaying messages to appropriate staff• Performs daily unit audits to ensure proper care and documentation of safety and quality indicators• Act as a liaison between the Nursing Unit, Quality Improvement, Patient Relations, and other Essential Staff• Assists Manager in achieving strategic performance goals• Assists in preparation of and maintenance of fiscal decisions of departments by overseeing inventory ordering and supply/equipment management• Assists manager with all ETO requests, responsible for approving/denying these requests in API after collaboration with Manager• Assists with control of daily staff rosters, collaborates with Staffing Office, communicates staffing concerns with Supervisors and Manager• Completes phone calls as needed, which may include follow up discharge calls and scheduling patient appointments• Programs staff phone assignments each shift into Epic and Responder 5• Fax appropriate paperwork as needed, including referrals and other follow up items at discharge, prepare transfer packets as needed• Prepare “Downtime” packets and ensure current forms• Maintain cleanliness of Nursing Station, disinfecting counter tops, phones, and other equipment per shift• Serves as department charge champion, assists manager in managing daily financial responsibilities such as invoice approvals• Facilitates communication between patients and families as neededSystem Resource Management Center Unit coordinator Roles and responsibilitiesAnswering phone calls and relaying messages to appropriate staff and leadersPerforms daily audits to ensure complete and accurate timekeepingAssists manager in achieving strategic performance goalsAssist in preparation of and maintenance of fiscal decisions of departments by overseeing inventory ordering and supply/equipment managementSupport and assist in day to day needs of organizations scheduling and incentive applicationsData collection and tracking for system resource management center and float poolSchedule and staffing support: Prepare and distribute daily and weekly staffing reports including staffing gaps throughout systemParticipate and complete special projects related to resource management center and float poolDaily e-filing of system unit level daily rosters and acuity sheetsAssist department leadership with interview set up and on-boarding of new employeesCompensation (Commensurate with experience):$17.18To$25.77To access our Benefits Guide/Plan Information, please click the link below:http://www.sih.net/careers/benefits