Unit Coordinator, Evenings

Boston Medical Center; Brockton (MA); On-site; USD 24,796 - 35,817; Part time

Job summary

Boston Medical Center is seeking a Part Time Unit Coordinator for the 82-bed behavioral health hospital in Brockton, MA. The role supports daily operations of the inpatient psychiatric unit, including patient registration, intake processing, and interdepartmental communication.

Requirements include HS diploma/GED (associates or bachelor’s preferred) and about one year of medical environment experience; strong organizational and time management abilities are essential.

Qualifications

• HS Diploma or GED required; Associates or Bachelor's degree preferred.
• One year experience in a medical environment preferred.
• Excellent organizational and time management skills; ability to work independently and in a team.

Responsibilities

• Register patients and manage daily unit flow.
• Coordinate and prioritize tasks in a fast-changing inpatient unit.
• Communicate with staff, families and departments clearly and promptly.
• Handle incoming calls and e-fax communications.
• Collect intake information and patient records.
• Review referrals and verify information.
• Assist with data collection and compliance with guidelines.
• Maintain patient confidentiality and interdepartmental rapport.
• Perform other duties as assigned by supervisor.

Skills

Patient registration

Organization

Time management

Teamwork

Interpersonal skills

Education

HS Diploma or GED

Associates or Bachelor's degree (preferred)

Job description

POSITION SUMMARY: Boston Medical Center is seeking a Unit Coordinator for its 82-bed behavioral health hospital located in Brockton, MA. BMC Brockton operates as a behavioral health accountable care organization providing cutting edge inpatient treatment and stabilization for individuals experiencing complex mental health and substance use needs. The Unit Coordinator is responsible for providing quality care services to patients by supporting the daily operations of the inpatient psychiatric unit. The Unit coordinator will perform administrative and clerical tasks as needed, including answering phones, assisting with patient registration, assisting with intake requests and communicating with patients, staff and guests.

Position: Unit Coordinator Department: Med Surg Unit 9 - 2A Schedule: Part Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Patient Registration
• Coordinate and prioritize tasks, maintaining daily flow of the unit in a complex, rapidly changing environment
• Communicate with staff, families, and other departments utilizing effective communication skills
• Effectively coordinate communications involving incoming calls and e-fax
• Gather intake information and patient records
• Review referrals and verify all information
• Assist with data collection and reporting that complies with local, State and Federal guidelines
• Maintain confidentiality of all patient care information to assure rights are protected
• Maintain a good working rapport with interdepartmental personnel, as well as other external referring agencies
• Other duties as requested by supervisor

JOB RQUIREMENTS

• Education: HS Diploma or GED (required), Associates or Bachelor's degree (preferred)
• Experience: One (1) year experience in a medical environment (preferred)
• Effectively manage various administrative tasks
• Excellent organizational and time management skills
• Ability to work both independently and within a team
• Ability to handle multiple assignments simultaneously
• Excellent interpersonal skills

Compensation Range: $17.50- $26.00

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans

Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [e-mail] or call 617-638-8582 to let us know the nature of your request.

Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital.

BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.

Boston Medical Center is more than a job. It's a chance to make a difference as part of our mission to provide exceptional and equitable care to all.

As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC's mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too.