Unit Communications Associate | PICU | Part Time Benefited

Children's National Medical Center; Washington (District of Columbia); On-site; USD 43,000 - 86,000; Part time

Job summary

Join a forward-thinking healthcare institution as a Unit Communications Associate in the PICU. This part-time role is vital for ensuring smooth communication between patients, families, and staff while maintaining patient care records. You'll engage in clerical duties, manage operational tasks, and contribute to a collaborative environment focused on exceptional customer service. If you're detail-oriented and thrive in a dynamic healthcare setting, this position offers an opportunity to make a meaningful impact on patient experiences and unit operations.

Qualifications

• 1 year of experience in a healthcare environment required.
• High School Diploma or GED required; Associate's Degree preferred.

Responsibilities

• Coordinate communication activities for the nursing unit.
• Manage admissions, discharges, and bed status efficiently.
• Assist with patient care-related activities.

Skills

Proficiency in computer use

Basic MS Word

Excellent organizational skills

Excellent communication skills

Attention to detail

Basic math skills

Tactful interaction with staff

Ability to respond to emergency situations

Education

High School Diploma or GED

Associate's Degree

Job description

Job Description - Unit Communications Associate | PICU | Part Time Benefited (2500014M)

Job Description

Unit Communications Associate | PICU | Part Time Benefited - (2500014M)

Description

Coordinates communication activities for the nursing unit, modeling exemplary customer service standards for patients, families, and internal customers. Maintains patient care records and documentation as per Health Information Management and Unit Support Services. Performs clerical duties and receptionist responsibilities to ensure efficient operation of the Unit Communication Center.

Qualifications

Minimum Education: High School Diploma or GED (Required); Associate's Degree and/or some college (Preferred)

Minimum Work Experience: 1 year in a healthcare environment (Required)

Skills/Knowledge: Proficiency in computer use, basic MS Word, excellent organizational and communication skills, attention to detail, basic math skills, tactful interaction with staff, patients, and visitors, ability to respond to emergency situations, adherence to hospital policies, and maintaining a neat work environment.

Functional Accountabilities include:

• Serving as a communication link between patients, families, and staff
• Performing operational duties such as managing admissions, discharges, bed status, and maintaining environment of care
• Assisting with patient care-related activities like answering call bells and assisting with orientation
• Managing health information, including faxing orders and maintaining confidentiality
• Maintaining supplies and equipment, ensuring proper inventory and functioning
• Promoting safety and adhering to organizational and departmental policies

Additional responsibilities include:

• Participating in organizational activities, team collaboration, and performance improvement initiatives
• Demonstrating commitment to diversity, confidentiality, and professional integrity
• Providing excellent customer service and fostering teamwork
• Managing resources efficiently and seeking process improvements

Location: District of Columbia-Washington, at CN Hospital (Main Campus), 111 Michigan Avenue NW, Washington, 20010.

Position: Administrative Support / Customer Service, Regular Part-Time, Rotating Shift.

Posting Date: May 2, 2025.

Salary Range: $43,160 - $85,259.2 annually.

Children's National Hospital is an equal opportunity employer committed to diversity and maintaining a drug-free workplace, with policies respecting legal standards regarding substances such as marijuana.