UNIT CLERK MONITORED IP ICU (per diem)

Billings Clinic; Billings (MT); On-site; USD 25,000 - 36,000; Full time

Job summary

Billings Clinic seeks a Unit Clerk for the Monitored IP ICU on a per diem, non-exempt basis. You will provide patient care under licensed staff, document behaviors, and support ICU operations while maintaining safety and privacy standards.

Responsibilities include clerical duties to keep unit flow, utilizing electronic applications for admissions, discharges, and order entry, answering calls, and interacting with patients and the interdisciplinary team to ensure smooth patient care.

Qualifications

• Education: High School Diploma or GED.
• Certifications: Current Montana CNA license.
• Experience: Not specified; position may be per diem.

Responsibilities

• Provides care and close supervision of patients.
• Documents patient behaviors and implements treatment plans.
• Maintains unit flow with clerical duties and daily quality checks.
• Uses electronic applications for admissions, discharges, and order entry.
• Answers calls and relays messages to appropriate personnel.

Skills

Medical terminology

HIPAA compliance

Customer service

Telephone communications

Electronic medical records

Attention to detail

Education

High School Diploma or GED

Tools

Electronic computer applications

Job description

UNIT CLERK MONITORED IP ICU (per diem)Non-Exemptreq12868 VariesPer Diem

Provide care and close supervision of patients. Document patient behaviors provide crisis intervention as necessary and implement individualized treatment plans while following Billings Clinic policies and procedures. Work as part of the interdisciplinary team and assist in maintaining a safe environment for both patients and staff.

Essential Job Functions

• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• Performs clerical duties to maintain unit flow which may include paperwork coordination, supply ordering and daily quality checks.
• Utilizes electronic applications to support daily staff and patient workflow, which include, but are not limited to admissions and discharges, order entry and procedures coordination.
• Effectively utilize phone systems. Answers telephone calls, responds to routine inquiries and relays other calls and messages promptly. Notifies appropriate personnel of requests.
• Interacts promptly with a polite, courteous and helpful disposition to assists patients/residents, family members, visitors and the interdisciplinary care team.
• Utilizes performance improvement principles to assess and improve the quality of patient/resident services. Supports the Magnet Model of quality nursing care.
• Adheres to Billings Clinic safety standards, policies and practices. Anticipates and identifies problems and safety issues and initiates appropriate action.
• Assists with limited patient/resident care duties such answering call lights, responding to alarms and delivering trays.
• Observes patient monitor and reports changes to patient's nurse. Can identify life threatening dysrhythmias, maintain appropriate alarm limits, and edit memory on a regular basis, merging and deleting rhythms appropriately. Prints rhythm strips per unit standards and as needed for changes in patient rhythm or condition. Maintains report on each patient and gives shift report to oncoming Unit Clerk to include each patient's rhythm and CPR status.
• Maintains competency in all organizational, departmental and outside agency safety standards relevant to job performance.
• Utilizing a holistic approach, performs basic nursing care and treatments within scope of practice as directed by the licensed nurse to include the goal-directed plan of care for the patient.
• Ensures complete, accurate and timely entry into patient medical record as indicated by patient need and documentation guidelines, consistent with departmental policies and procedures, to include, but not limited to, activities of daily living (ADLs), vital signs, intake and output measurements and hourly rounding.
• Performs all other duties as assigned or as needed to meet the needs of the department/organization.

Knowledge, Skills and Abilities

• Billings Clinic Corporate Compliance Program
• Billings Clinic Code of Business Conduct
• HIPAA and confidentiality requirements
• Patients'/residents' rights
• Medical terminology
• Electronic Computer applications, for Billings Clinic computer systems and personal computers
• Regulatory standards (e.g. JCAHO, OSHA)
• Common policies and procedures, both departmental and organizational
• Customer service techniques and Personal Service Excellence (PSE) necessary to interact with patients/residents, families, and members of the interdisciplinary care team with a variety of developmental and sociocultural backgrounds
• Verbal and written communication
• Phone systems and telephone communications
• **Rhythm interpretations in monitored areas
• Interact professionally and effectively with the public and interdisciplinary care team
• Perform basic clerical work that may include ordering supplies, assembling charts, organizing, stocking or quality checks.
• Concentrate and pay close attention to detail when working to ensure attention to detail and accuracy.
• Sit for prolonged periods of time
• Utilise time management and organization concepts to maximize tasks efficiently
• Maintain flexibility to adapt to a variety of workload assignments and/or interruptions
• Recognize safety hazards and initiate appropriate preventative actions
• Incorporate cultural diversity and age appropriate care into all aspects of communication and patient/resident care; scope of services provided will encompass age groups ranging from infant through geriatric
• To lift, push and pull up to 50 pounds unassisted
• Moderate complexity in prioritizing work load.
• Requires ability to handle frequent interruptions with a high degree of stress.

Minimum Qualifications

• Education: High School Diploma or GED
• Experience
• Certifications and Licenses: Completion of medical terminology course, Current Montana license as a Certified Nursing Assistant

Billings Clinic is a community-owned, not-for-profit health care organization in Billings, Montana with approximately 4,000 employees, including over 400 physicians and advanced practitioners. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.