Unit Clerk / Moderate Care Unit

Emory Healthcare; Atlanta (GA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health benefits start day 1

Student loan repayment

Family-focused benefits

Wellness incentives

Mentorship programs

Job summary

Emory Healthcare in Atlanta is seeking a detail-oriented administrative assistant to support unit/department operations.

You will handle calls, transcribe orders, maintain patient records, and coordinate supplies, ensuring confidentiality and accurate billing data. This role offers day-one benefits, a collaborative environment, and opportunities for professional growth within Emory's healthcare system.

Qualifications

• High school diploma or equivalent.
• At least one year of clerical experience and basic PC software skills.

Responsibilities

• Answer unit/department telephones and greet visitors per procedure.
• Screen calls, take messages or refer caller/visitor to appropriate staff member.
• Receive and transcribe physicians' orders according to guidelines.
• Maintain patient records in accordance with department protocol and guidelines.
• Enter and retrieve data related to patient charges and daily reconciliation of patient charges.
• Arrange for medical tests, supplies, equipment and dietary needs as ordered by a physician.
• Respond to patient requests via patient intercom system.

Skills

Clerical experience

Education

High school diploma or equivalent

Job description

Overview

Emory Healthcare. Where you matter as much as the work you do!

Benefits

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship, development , and leadership programs and more

Description

• Answers unit/department telephones and greets visitors according to departmental procedure; screens calls and takes messages or refers caller/visitor to appropriate staff member.
• May page staff member if necessary.
• Receives and transcribes physicians' orders according to established guidelines.
• Records, updates, and maintains information in patient records in accordance with department protocol and federal, state and organizational guidelines.
• Routes records to appropriate department or staff and maintains confidentiality of information.
• Operates standard office equipment including telephones, copiers, fax machines, and computers.
• Inventories, orders, and maintains office supplies and forms; completes purchase requisitions and receives supplies.
• Responds to patient requests via patient intercom system.
• Relays information to appropriate staff for immediate attention.
• Arranges for medical tests, supplies, equipment treatment and special dietary needs as ordered by a physician.
• Enters and retrieves data related to patient charges and supply orders to include daily reconciliation of patient charges to ensure accurate patient billing process.
• Performs related responsibilities as required.

Minimum Qualifications

• A high school diploma or equivalent.
• One year previous clerical experience and experience with various personal computer software applications.

PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at [e-mail]. Please note that one week's advance notice is preferred.