Unit Clerk - L&D | Full Time | Days

Singing River Healthcare Academy; Ocean Springs, Northern (MS, KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Singing River Health System in Ocean Springs Hospital is seeking a Unit Clerk Secretary to support the nursing unit with routine clerical and receptionist duties, ensuring alignment with hospital procedures.

The role requires strong customer service, computer skills (Outlook/Word), and the ability to multitask in a fast-paced environment. A high school diploma and de-escalation training are preferred.

Qualifications

• High school diploma or equivalent.
• De-escalation training completed within 90 days.
• Experience as Unit Clerk Secretary preferred.
• Excellent customer service and communication skills.

Responsibilities

• Perform routine clerical and receptionist duties on the nursing unit.
• Use hospital systems to manage forms, scheduling, and communications.
• Assist patient care staff and coordinate information flow.
• Maintain professional and courteous interactions with patients and visitors.

Skills

Customer service

Computer proficiency

Communication skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Office computer skills

Job description

Unit Clerk Secretary

At Singing River Health System, caring isn’t just part of the job — it’s in our DNA. Whether we’re saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day. With pride, passion, and commitment, we will improve health and save lives in our community every day.

Shift: 8am - 4:30pm Location: Singing River Ocean Springs Hospital

Position Overview

Unit Clerk Secretary functions as a member of the nursing unit team by performing routine clerical and receptionist duties as designated. Expectation is for all performed duties to be in accordance with Singing River Health System procedures and policies, accreditation organization, and governing guidance and publications for health care employees.

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Education

High school graduate or equivalent. Successful completion of medical terminology course is preferred.

License

N/A

Certifications

Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.

Experience

Experience as Unit Clerk Secretary preferred.

Reports to

Patient Care Manager

Supervises

None

Physical Demands

Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.

Mental Demands

Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.

Special Demands

Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word. Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.

If you’re looking for purpose, teamwork, and a place where what you do truly matters, you’ve found it. Let’s do big things together.

Singing River is both a mission-driven healthcare provider and one of the largest employers on the Mississippi Gulf Coast. We offer best-of-industry benefits, scheduling options, and professional pathways for our employees. Within each of our three hospitals and 50+ primary care and specialty clinics, you'll find a team devoted to quality, teamwork, and service.