Unit Clerk - 2NW | Full Time | Days

Singing River Health System; Ocean Springs (MS); On-site; USD 30,000 - 40,000; Full time

Job summary

Singing River Health System in Ocean Springs is seeking a Unit Clerk Secretary to support the nursing unit team with clerical and receptionist duties. Responsibilities include maintaining records and adhering to healthcare policies.

The ideal candidate is a high school graduate, has excellent communication skills, and is proficient in MS Outlook and Word. This position will involve interactions with patients and requires a strong customer service orientation.

Qualifications

• High school graduate or equivalent; medical terminology course preferred.
• Experience as a Unit Clerk Secretary preferred.
• Proficiency with computer technology, including MS Outlook and Word.

Responsibilities

• Perform routine clerical tasks and receptionist duties.
• Maintain accurate records and assist with documentation.
• Adhere to Singing River Health System policies and procedures.

Skills

Verbal and written communication skills

Customer-service orientation

Computer proficiency

Education

High school graduate or equivalent

Completion of a medical terminology course

Tools

MS Outlook

MS Word

Office equipment

Job description

Job Overview

Unit Clerk Secretary functions as a member of the nursing unit team by performing routine clerical and receptionist duties as designated. All duties must be carried out in accordance with Singing River Health System procedures, filing policies, accreditation organization guidelines, and applicable governing guidance and publications for health care employees.

Shift & Location

Shift: 7:00 am – 3:00 pm
Location: Singing River Ocean Springs Hospital

Responsibilities

• Perform routine clerical tasks and receptionist duties as required by the nursing unit team.
• Adhere to Singing River Health System policies and procedures while providing support to the unit.
• Maintain accurate records and assist with documentation in compliance with accreditation standards.

Qualifications

• High school graduate or equivalent; completion of a medical terminology course preferred.
• Experience as a Unit Clerk Secretary preferred.
• Must complete de‑escalation training within 90 days of position orientation; ongoing de‑escalation training is required.
• Proficiency with computer technology, including MS Outlook and Word; keyboard proficiency and familiarity with telephone, fax, and other office equipment.
• Excellent verbal and written communication skills, customer‑service orientation, and professional etiquette.
• Demonstrated clinical judgment and ability to apply professional skills to a patient population of all ages.

Reports To

Patient Care Manager

Supervises

None

Physical Demands

• Work is moderately active: involves sitting and moving throughout the office and facility, and traveling to other facilities within the SRHS service area.
• Occasional lifting, carrying, pushing, or pulling of objects, including human bodies, with a negligible amount of force.
• Exposure to body fluids, sputum, and tissues that may carry infectious disease hazards.
• Repetitive motions involving wrists, hands, and fingers while operating computer keyboard and other equipment.
• Visual acuity required for reading computer monitors and printed materials.
• Ability to remain active for extended periods without undue fatigue.
• Flexibility to work assigned schedules, with possible changes for off‑days, shifts, or weekends.

Mental Demands

• Requires keen mental faculties, assessment, and decision‑making abilities.
• Strong communication skills for in‑person and telephone interactions.
• Emotional stability to handle high stress levels and work under pressure to meet deadlines.
• Attention to detail and ability to multitask in complex situations.
• Capacity to maintain collaborative and respectful working relationships across SRHS and partner organizations.

Special Demands

• Superior customer‑service skills and professional etiquette.
• Proficient use of computer and office technology, including keyboard proficiency, telephone, fax, MS Outlook, and Word.
• Appropriate clinical judgment and application of professional skills with patients of all ages.

Statement of Diversity

Singing River Health System is an equal opportunity employer and encourages applications from all qualified individuals.